وصف الوظيفة
Role Overview
Food & Beverage Supervisor – IRD at Anantara Downtown Dubai, a global luxury hotel and resort brand rooted in Thai culture.
Company Overview
Anantara Hotels & Resorts is a global luxury hotel and resort brand founded in 2001 in Thailand. The brand is rooted in Thai culture with an intrinsic sense of authentic hospitality, inspired by the Sanskrit word meaning 'without end'. The spirit embodies freedom, movement, and harmony. The company operates across the world in captivating locales including pristine beaches, private islands, ancient sites, and vibrant metropolises.
Role Purpose
Support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance, and business results through delivery of prompt, courteous service in accordance with brand and Food & Beverage standards.
Key Responsibilities
Guest Satisfaction & Standards
- Promote and ensure guest satisfaction in all interactions.
- Ensure only the highest quality products are being served.
- Deliver prompt, courteous service in accordance with brand and Food & Beverage standards.
Team Leadership & Development
- Develop and maintain a strong team environment.
- Handle daily team member relations.
- Encourage problem solving by team members through proper training and empowerment.
Operations & Safety
- Maintain a safe and sanitary work environment.
- Achieve operational excellence through attention to detail.
Qualifications & Experience
- College diploma in Hotel Management or related field.
- Previous experience in Food & Beverage or Restaurant operation.
Skills & Competencies
- Passion for leadership and teamwork.
- Eye for detail to achieve operational excellence.
- Excellent guest service skills.