وصف الوظيفة
Role Overview
Food & Beverage Supervisor at Anantara Downtown Dubai, a global luxury hotel and resort brand rooted in Thai culture.
Company Overview
Anantara Hotels & Resorts is a luxury hotel and resort brand founded in 2001 in Thailand. Inspired by the Sanskrit word meaning "without end", the brand embodies freedom, movement, and harmony. The company operates properties across captivating locales worldwide, from pristine beaches and private islands to ancient sites and vibrant metropolises.
Role Purpose
Support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance, and business results through strong leadership, operational excellence, and adherence to brand and Food & Beverage standards.
Key Responsibilities
Guest Satisfaction & Service Delivery
- Promote and ensure guest satisfaction across all Food & Beverage operations.
- Deliver prompt, courteous service in accordance with brand and Food & Beverage standards.
Operations & Quality Assurance
- Maintain a safe and sanitary work environment.
- Ensure only the highest quality products are being served.
- Achieve operational excellence through attention to detail.
Team Leadership & Development
- Develop and maintain a strong team environment.
- Handle daily team member relations.
- Encourage problem-solving by team members through proper training and empowerment.
Qualifications & Experience
- College diploma in Hotel Management or related field.
- Previous experience in Food & Beverage or Restaurant operation.
Skills & Competencies
- Passion for leadership and teamwork.
- Eye for detail to achieve operational excellence.
- Excellent guest service skills.
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