وصف الوظيفة
Role Overview
F&B Supervisor - Banquet at Anantara Downtown Dubai.
Company Overview
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, founded in 2001 in Thailand. The brand is inspired by the Sanskrit word meaning "without end" and embodies freedom, movement, and harmony. Anantara operates across captivating locales worldwide, from pristine beaches and private islands to ancient sites and vibrant metropolises.
Role Purpose
Support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance, and business results through delivery of prompt, courteous service in accordance with brand and Food & Beverage standards.
Key Responsibilities
Guest Satisfaction & Service Standards
- Promote and ensure guest satisfaction at all times.
- Deliver prompt, courteous service in accordance with brand and Food & Beverage standards.
Safety, Sanitation & Quality Assurance
- Maintain a safe and sanitary work environment.
- Ensure only the highest quality products are being served.
Team Leadership & Development
- Develop and maintain a strong team environment.
- Handle daily team member relations.
- Encourage problem solving by team members through proper training and empowerment.
Qualifications & Experience
- College diploma in Hotel Management or related field.
- Previous experience in Food & Beverage or Restaurant operation.
Skills & Competencies
- Passion for leadership and teamwork.
- Eye for detail to achieve operational excellence.
- Excellent guest service skills.