وصف الوظيفة
Role Overview
F&B Supervisor at Accor's Fairmont Bab Al Bahr, a five-star beachfront luxury hotel in Abu Dhabi.
Company Overview
Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. The hotel caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.
Role Purpose
The F&B Supervisor is responsible for supervising the daily operations of the assigned Food & Beverage outlet and ensuring the highest standards of guest service, product quality, cleanliness, and operational efficiency. The position supports the Outlet Manager in leading the team, maximizing guest satisfaction, controlling costs, and maintaining Fairmont standards.
Key Responsibilities
Operations & Service Delivery
- Supervise daily F&B operations and ensure smooth, efficient service.
- Conduct pre-shift briefings and ensure proper outlet preparation.
- Maintain high standards of food quality, presentation, cleanliness, and service.
- Deliver personalized guest service and handle guest concerns professionally.
- Maintain a professional, positive, and guest-focused working environment.
Team Leadership & Development
- Lead, motivate, coach, and develop F&B colleagues.
- Allocate duties and monitor team performance, grooming, and compliance with standards.
- Support the management team in achieving guest satisfaction, service excellence, and operational efficiency.
Cost & Inventory Management
- Assist with cost control, stock management, inventory management, billing, and daily reporting.
- Minimize wastage and ensure proper handling and storage of products.
Compliance & Safety
- Ensure compliance with HACCP, hygiene, health, safety, and hotel procedures.
Cross-Departmental Coordination
- Coordinate with Kitchen, Stewarding, Housekeeping, and other departments.
Qualifications & Experience
- Diploma or degree in Hospitality Management, Hotel Management, or a related field is preferred.
- Minimum 2–3 years of Food & Beverage experience, preferably in a luxury hotel or upscale restaurant environment.
- Previous supervisory or team-leadership experience in F&B is preferred.
- Experience in high-volume operations and an international hospitality environment is an advantage.
Skills & Competencies
- Strong knowledge of restaurant and beverage service operations.
- Good knowledge of food and beverage products and service standards.
- Excellent command of English; additional languages are an advantage.