F&B Service Expert

Role Overview

F&B Service Expert at Marriott. This is a guest-facing hospitality position focused on delivering exceptional food and beverage service experiences.

Role Purpose

Create memorable and unique dining experiences for guests by delivering a wide range of services, from table setup and guest interaction to kitchen communication and area maintenance. Transform routine transactions into part of the overall guest experience.

Key Responsibilities

Service Delivery

• Set tables and prepare dining areas for service.
• Interact with and serve guests throughout their meal.
• Communicate with kitchen staff to coordinate order fulfillment and service timing.
• Take initiative to identify and address guest needs.

Maintenance & Operations

• Clean work areas and supplies to maintain service standards.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping as required.

Standards & Compliance

• Uphold quality standards in all service interactions.
• Follow company policies and procedures consistently.
• Maintain a safe workplace for guests and colleagues.
• Ensure uniform, personal appearance, and communications are professional at all times.
• Perform other reasonable job duties as requested.

Qualifications & Experience

• High school diploma or G.E.D. equivalent preferred.
• Less than 1 year of related work experience preferred.
• No supervisory experience required.
• No license or certification required.

Skills & Competencies

• Read and visually verify information from menus and service materials.
• Stand, sit, or walk for extended periods on sloping, uneven, or slippery surfaces.
• Manage multiple guest interactions simultaneously.
• Professional communication and interpersonal skills.

Additional Information

Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The company actively fosters an environment where the unique backgrounds and experiences of associates are valued and celebrated.