F&B Service Expert

Role Overview

F&B Service Expert at Marriott International. This is a guest-facing food and beverage service position based at a Marriott property.

Company Overview

Marriott International is a global hospitality company dedicated to being an equal opportunity employer and fostering an environment where the unique backgrounds of associates are valued and celebrated. Marriott Hotels strives to elevate the art of hospitality by delivering thoughtful, heartfelt, forward-thinking service. JW Marriott, part of Marriott International's luxury portfolio, consists of more than 100 properties in gateway cities and distinctive resort locations around the world. JW Marriott prioritizes associate well-being and creates opportunities for training, development, and recognition within a luxury environment.

Role Purpose

Build memorable and unique dining experiences for guests by delivering a wide range of food and beverage services. The F&B Service Expert ensures guests enjoy their meal through attentive service, quality execution, and professional interactions at every stage of their visit.

Key Responsibilities

Service Delivery

• Deliver a wide range of services to make sure guests enjoy their meal.
• Set tables for dining service.
• Interact with and serve guests throughout their meal.
• Communicate with the kitchen regarding orders and guest needs.
• Take initiative to create transactions that feel like part of the overall experience.

Operations & Maintenance

• Manage the menu by reading and visually verifying information.
• Clean work areas and supplies.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Standards & Compliance

• Create a safe workplace.
• Follow company policies and procedures.
• Uphold quality standards.
• Maintain a professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.

Qualifications & Experience

• High school diploma or G.E.D. equivalent preferred.
• Less than 1 year of related work experience preferred.
• No supervisory experience required.

Skills & Competencies

• Ability to stand, sit, or walk for extended periods.
• Ability to navigate sloping, uneven, or slippery surfaces.
• Hands-on work ethic with attention to detail.
• Professional communication and guest interaction skills.

Additional Information

Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.