F&B Service Expert - Club Lounge

Role Overview

F&B Service Expert - Club Lounge at Marriott International, Le Méridien brand.

Company Overview

Le Méridien is inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. The brand provides authentic, chic and memorable service along with experiences that inspire guests to savour the good life. Le Méridien is part of the Marriott International portfolio of brands.

Role Purpose

Deliver a wide range of services to create memorable and unique guest experiences where food and drinks enhance the overall transaction. Build an experience that goes beyond putting food on the table, ensuring guests enjoy their meal and feel part of something special.

Key Responsibilities

Service Delivery

• Take the initiative to deliver a wide range of services throughout the shift.
• Set and maintain tables according to standards.
• Interact with and serve guests with professionalism and attentiveness.
• Communicate effectively with the kitchen team to ensure smooth service.

Workplace Management

• Clean work areas and supplies to maintain high hygiene and presentation standards.
• Manage the menu by reading and visually verifying information.
• Create a safe workplace through adherence to protocols.
• Follow company policies and procedures consistently.

Standards & Professionalism

• Uphold quality standards in all guest interactions and service delivery.
• Maintain a professional uniform, personal appearance, and professional communications.
• Take a hands-on approach to all assigned work.
• Execute other reasonable job duties as requested.

Qualifications & Experience

• High school diploma or G.E.D. equivalent preferred.
• Less than 1 year related work experience preferred.
• No supervisory experience required.

Additional Information

• Physical demands: Stand, sit, or walk for extended time; move over sloping, uneven, or slippery surfaces.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.