F&B Service Expert- Ari Pool Bar

Role Overview

F&B Service Expert at Ari Pool Bar, Marriott. This position is part of the Autograph Collection, a portfolio of four and five-star independent hotels offering unique and memorable experiences.

Company Overview

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity, actively fostering an environment where the unique backgrounds of associates are valued and celebrated.

Role Purpose

To build a memorable and unique experience for guests by delivering a wide range of food and beverage services. The Guest Service Expert ensures transactions feel like part of the overall experience, making sure guests enjoy their meal and time at the venue.

Key Responsibilities

Service Delivery

• Deliver a wide range of services to make sure that guests enjoy their meal.
• Take the initiative in supporting guest satisfaction throughout their visit.
• Make transactions feel like part of the experience.

Operations & Setup

• Set tables according to standards.
• Clean work areas and supplies.
• Manage the menu by reading and visually verifying information.

Guest Interaction

• Interact with and serve guests.
• Communicate with the kitchen regarding guest needs and orders.

Workplace Standards

• Create a safe workplace.
• Follow company policies and procedures.
• Uphold quality standards.
• Maintain a professional uniform, personal appearance, and professional communications.
• Perform other reasonable job duties as requested.

Qualifications & Experience

• High school diploma or G.E.D. equivalent preferred.
• Less than 1 year of related work experience preferred.
• No supervisory experience required.
• No license or certification required.

Skills & Competencies

• Ability to stand, sit, or walk for extended time.
• Ability to move over sloping, uneven, or slippery surfaces.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Hands-on approach to work.