وصف الوظيفة
Role Overview
F&B Attendant at Souq Waqif Boutique Hotel by Tivoli, operated by Minor Hotels. Location: Doha, Qatar.
Company Overview
Minor Hotels is an international hotel owner, operator and investor with a portfolio of over 530 properties across 50+ countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. The company operates properties under the brands Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI.
Role Purpose
Serve as a Hospitality Ambassador on the front line of guest interactions, delivering prompt and courteous service in food and beverage outlets. You are a key influencing factor in guest satisfaction, responsible for ensuring guests are delighted by the quality of service and comfort provided.
Key Responsibilities
Service Delivery
- Provide prompt and courteous service to all guests at all times.
- Ensure timely and efficient operation of food and beverage outlets.
- Work as a team within all departments.
Guest Experience & Knowledge
- Maintain complete knowledge of menus, beverages, services and facilities provided by the hotel.
- Continuously develop professional skills to increase guest satisfaction.
Safety, Hygiene & Guest Privacy
- Ensure a safe and hygienic work area.
- Uphold the privacy rights of all guests.
Qualifications & Experience
- Previous experience in Food & Beverage or Restaurant operations.
Skills & Competencies
- Passion for excellent service.
- Excellent team player.
- Excellent communication skills.
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