F&B Ambassador|Lounge -F&B (AJBR)

Role Overview

F&B Ambassador, Lounge – Food & Beverage at Emaar Hospitality Group, Address Hotels + Resorts.

Company Overview

Emaar Hospitality Group is a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.

Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service. Recognized for its fusion of contemporary style with a touch of classic elegance, Address enriches the lives of its guests with intuitive experiences. The brand's tagline is 'Where Life Happens'.

Role Purpose

Deliver exceptional food and beverage service in the lounge environment while maintaining the highest service standards and creating memorable guest experiences that embody Address Hotels + Resorts' commitment to gracious hospitality.

Key Responsibilities

Service Delivery

• Conduct all operational tasks in F&B service while adhering to service standards and procedures.
• Prevent complaints and ensure adequate service recovery where needed.
• Go the extra mile where you can.

Guest & Team Engagement

• Proactively communicate with fellow Ambassadors, always with the guest's interests at heart.

Qualifications & Experience

• Minimum of one year of experience in a similar position in a 5-star hospitality company.
• Minimum of high school diploma required; college degree in Hotel Management or a related field is preferred.

Skills & Competencies

• Genuine service personality with high emotional intelligence.
• Strong command of both written and spoken English required; additional languages are an asset.