Facilities & Services Officer-Al Ain British Academy (Immediate start)

Role Overview

Facilities & Services Officer at Al Ain British Academy, Aldar Education. Immediate start.

Company Overview

Aldar Education operates multiple schools with centralized directives, procurement frameworks, housing policies, and critical incident response protocols managed through headquarters.

Role Purpose

To manage all facilities and general services activities across the school, ensure compliance with Aldar Education directives, maintain the highest standards of cleanliness, maintenance and safety, and embody Aldar Education values and vision in support of the Principal's implementation of processes and policies that deliver high-quality outcomes.

Key Responsibilities

General Operations

• Ensure all repairs and maintenance at the school, including inspection of required repairs and appointment of external service providers in line with Aldar Education HQ guidance and Aldar Education Procurement framework.
• Verify that agreed works by staff or contractors have been completed satisfactorily and follow up on any deficiencies to the initial scope of works.
• Ensure the security and efficient operation of the school site, buildings and grounds at all times, in accordance with current Health & Safety guidance.
• Conduct daily checks of the site by the site services team for vandalism and ensure cleaning standards are acceptable.
• Implement issued policies, systems, processes and student safeguarding measures in conjunction with Aldar Education HQ.
• Plan and resource school-based events and activities in a timely and appropriate manner.
• Ensure central services such as catering, security, maintenance, cleaning, transport, waste disposal and recycling are effectively planned and resourced throughout the year.
• Serve as the point of contact for external services management.
• Support the OSM in utilization of space and resources for buildings or reorganization of current premises.
• Monitor the BMS and BMS alert systems daily amongst the site services team where installed.
• Support the OSM and Group Housing Manager in procuring and maintaining Aldar Education standards of staff accommodation where required.
• Act as the designated school Incident Commander and be contactable outside normal school hours, available to attend site when required in line with Aldar Education Critical Incident Response Protocols.

Leadership & Management

• Ensure external support service teams perform in line with school expectations, are fully resourced and deliver on their contractual obligations.
• Deliver best value for the school and high standards of service for the school community.
• Manage facilities and general service teams to maintain high standards of service throughout the school.
• Provide an effective service culture across all teams.
• Ensure each member of the Facilities & General Services team participates in professional development, appraisal and training.
• Develop individual development plans to build a high-performance team.

Finance, Commercial & Procurement

• Oversee relevant budgets and expenditure and effectively manage costs.
• Ensure the school receives best value and service at all times in relation to facilities and building standards.
• Support opportunities for shared resources, costs and services across partner schools.
• Ensure improved access to service teams and physical resources across schools.
• Ensure purchasing policy and Delegation of Authority (DOA) processes and procedures are followed at all times.

Relationship & Stakeholder Management

• Ensure schools are fully compliant with local government authority regulations to safeguard against fines resulting from non-renewal of contracts at school level.
• Ensure all internal and external audit actions are completed in a timely and appropriate manner.

Health, Safety & Environment

• Promote a positive and proactive health and safety culture throughout teams.
• Ensure the school complies with current Health & Safety legislation and guidelines issued by Aldar Education HQ.
• Review and monitor the health and safety performance of contractors and suppliers.
• Support the OSM with environmental related aims and objectives and ensure they are delivered within required timelines.
• Ensure all internal and external health, safety and environmental related audits are effectively completed in a timely and appropriate manner.

Qualifications & Experience

• At least 3 years' experience in a mid-level position within an education or facilities service oriented industry.

Skills & Competencies

• Fluent English communication skills, written and oral.
• Attention to detail with diligent follow up and ability to execute in a timely manner.
• Multi-tasking and handling pressure effectively.
• Strong organizational ability for self and others.
• Forethought and forward planning, particularly as relates to local government compliance matters.
• Influencing people and networking with cultural sensitivity.
• Good interpersonal skills.
• Strong and consistent supervisory skills.
• Commercial acumen.
• Ability to initiate effort and energy beyond the typical work day where tasks require additional commitment.