وصف الوظيفة
Role Overview
Facilities Assistant at wasl (Viya), reporting to the Assistant Facilities Manager/Facilities Engineer in the TG Engineering department.
Company Overview
Viya is the UAE's leading golf and hospitality management group operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. The group operates Emirates Golf Club, Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, Viya Fit, and Viya Padel. As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality, underpinned by the Viya App, a loyalty-driven platform integrating bookings, rewards, and spendable benefits across the portfolio. Viya is a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, fostering a culture built on teamwork, passion, and excellence.
Role Purpose
Provide administrative and secretarial support to the Assistant Facilities Manager/Facilities Engineer and other Support Team Members to achieve departmental objectives and maintain efficient facilities operations.
Key Responsibilities
Office Management & Administration
- Provide full support to the Assistant Facilities Manager/Facilities Engineer by managing the office efficiently.
- Maintain a well organised place of work and ensure cleanliness.
- Operate office equipment such as photocopier and fax machine and coordinate servicing of equipment.
- Operate personal computer to access e-mail, electronic calendars, and other basic office support software.
- Locate and compile documents and other sources of information as directed by the Assistant Facilities Manager/Facilities Engineer.
- Maintain an efficient filing system.
- Maintain inventory of office supplies and anticipate supply needs; ensure prompt ordering and receipt of supplies.
- Exhibit polite and professional communication via phone, e-mail, and mail.
- Provide information by answering questions and requests in accordance with Dubai Golf and Topgolf Dubai Policy.
Engineering & Maintenance Operations
- Maintain the Engineering Storerooms and ensure all items are properly organised.
- Generate daily maintenance requests for the FMSP through the software and monitor their progress.
- Create purchase requests using the software as instructed by the Assistant Facilities Manager/Facilities Engineer.
Financial & Reporting Support
- Provide financial support by processing all vendor invoices and preparing financial and statistical tools and reports using spreadsheets.
- Maintain associate data, logs, and records up to date in Hotschedules.
Team Contribution
- Support team by performing tasks related to Topgolf Dubai organisation.
- Contribute to team effort by accomplishing related results as needed.
IT Security & Compliance
- Read, understand, and comply with all applicable Information Security Policies and Procedures of wasl DG.
- Cooperate, coordinate, and share information with Internal/External Audit teams as appropriate and applicable.
- Attend Information Security Awareness sessions conducted by the wasl IT Department.
- Immediately report all Information Security breaches, events, weaknesses, and incidents (actual or suspected breaches) to the IT Service Desk.
- Apply the 4 Service Steps throughout serving internal and external customers.
- Demonstrate awareness of Dubai Golf Mission, Vision, and Values.
Committee & Organisational Contribution
- Represent the department or group in various committees such as Staff Committee, Green Theme (environmental), Food Committee, Sport Committee, or projects.
- Participate in training as Fire Marshall or First Aider as required.
- Participate in various extra activities contributing towards individual and organisational growth in line with the Club's strive for continuous improvement.
Additional Information
- Does not supervise other staff members.
- Department: TG Engineering
- Reports to: Assistant Facilities Manager/Facilities Engineer
- Approved by: Director of Operations