Executive.Operations.Medcare Hospital (Br)

Role Overview

Executive Operations at Medcare Hospital (Branch), ASTER DM HEALTH CARE. Based in the United Arab Emirates.

Company Overview

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating across multiple GCC states and India. The organization operates across primary, secondary, tertiary and quaternary healthcare through hospitals, clinics and pharmacies, with over 20,000 dedicated employees. The company serves all economic segments through differentiated healthcare services across the "Aster", "Medcare" and "Access" brands.

Medcare Hospitals and Medical Centres is the premium healthcare division of Aster DM Healthcare and a pioneering healthcare provider in the region. Medcare operates three multi-specialty hospitals: Medcare Hospital Safa Park Dubai, Medcare Hospital Sharjah, and Medcare Women and Children Hospital in Dubai, plus one specialty hospital Medcare Orthopaedics & Spine Hospital. The division also operates three specialty centres and 12 multi-specialty centres across Dubai and Sharjah, with a team of 350+ qualified healthcare professionals.

Role Purpose

To ensure efficient coordination and optimization of hospital operations across inpatient booking, operating theatre scheduling, and endoscopy services while managing stakeholder relationships and supporting multidisciplinary teams to deliver clinical excellence and operational efficiency.

Key Responsibilities

Operations Coordination

• Manage hospital inpatient booking processes and workflows.
• Coordinate operating theatre scheduling to optimize utilization and workflow.
• Manage endoscopy coordination and patient flow.
• Improve workflow efficiency and optimize departmental operations through effective coordination.

Stakeholder Management

• Collaborate effectively with nursing teams, client services, doctors' secretaries, consultants, and external clinics.
• Maintain mature, professional, and proactive communication when dealing with doctors and multidisciplinary teams.
• Manage strong communication with all internal and external stakeholders.

Reporting & Performance Monitoring

• Track operational metrics using advanced Excel and Power BI capabilities.
• Monitor performance across operational functions and prepare reports for stakeholder review.
• Deliver performance insights to support operational decision-making.

Operational Support

• Support other operational functions and colleagues as required with a team-oriented mindset.
• Demonstrate flexibility to contribute across departmental needs and organizational priorities.

Skills & Competencies

• Advanced proficiency in Microsoft Excel for operational tracking and analysis.
• Advanced proficiency in Power BI for reporting and performance monitoring.
• Strong problem-solving and organizational skills.
• Excellent communication and interpersonal abilities.
• Team-oriented mindset with collaborative approach.
• Proactive and mature professional demeanor.

Qualifications & Experience

• Proven experience in hospital inpatient booking, operating theatre scheduling, and endoscopy coordination.