وصف الوظيفة
Role Overview
Executive Partner (Strategic Relationship Management) at Gartner, based in a location supporting European territories.
Company Overview
Gartner, Inc. (NYSE:IT) is the world authority on AI and enterprise technology. Founded in 1979, Gartner has grown to 20,000 associates globally who support over 13,000 client enterprises in approximately 90 countries and territories. The company delivers expert analysis and actionable, objective business and technology insights to help enterprise leaders succeed with their mission-critical priorities. Gartner Enterprise IT Leaders is committed to being an Equal Opportunity Employer.
Role Purpose
Manage a portfolio of 25–30 senior member relationships, leveraging deep cybersecurity expertise and Gartner assets to help clients achieve mission-critical priorities. Serve as a trusted advisor across the member lifecycle—from pre-sale through renewal—while driving member retention and contributing to regional growth.
Key Responsibilities
Member Relationship Management
- Manage 25–30 member relationships and participate in account planning with Gartner Leadership Client Managers and Account Executives.
- Provide valuable interactions and support by assessing member needs and developing a customized engagement plan in accordance with overall service deliverables and entitlements.
- Assist members to achieve their mission-critical priorities by leveraging a mix of appropriate Gartner assets and own personal experience and knowledge.
Service Delivery & Engagement
- Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.
- Host and/or participate in periodic onsite or remote member activities, including workshops, research analyst visits where appropriate, round tables, and webinars in collaboration with Gartner Research.
- Leverage subject matter expertise to provide solutions, insights, and guidance for members.
Growth & Retention
- Own member retention and contribute toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development, and value demonstration activities.
Qualifications & Experience
- University degree (Master's degree preferred).
- 15 or more years of working experience in a senior cybersecurity leadership role.
- Successful experience in roles such as CISO, CSO, or Head of Cyber Security; consulting and advisory roles in the cybersecurity realm are beneficial.
- In-depth understanding of Information Security, Cybersecurity, Risk Management and Resilience, from strategic planning to implementation in technical domains including OT Security, IAM, Data Security, Application Security, Cloud Security, and Third Party Cyber Risk Management.
- Experience with strategy development, organizational design, initiative management, application of metrics, and understanding of major industry trends.
- Experience coaching and mentoring senior-level leaders.
Skills & Competencies
- Critical thinking and problem solving to assess client situations and provide actionable, outcome-based business and technical advice.
- Excellent relationship management skills, including experience working with C-level executives and senior technology and business leaders.
- High tolerance and evolved ability to lead and manage ambiguous situations.
- Excellent public speaking and workshop facilitation skills.
- Collaboration and team leadership.
- Strong time and client portfolio management skills.
- Ability to work with minimal administrative support.
- Superior verbal and written communication skills.
- Executive presence and ability to build trust and deliver value in a client-facing position.
- Ability to build strategic internal partnerships with key roles across the organization and positively impact change.
- Fluency in other European languages (German, French, Spanish, Italian) or Arabic preferred.
Additional Information
- Travel requirement: 25% and upwards.
- Hybrid work environment with flexibility to work virtually and on-site.
- Competitive base salary.
- Annual bonus potential.
- Excellent benefits package.
- Job Requisition ID: 113066.