Executive - Key Accounts

Role Overview

Executive - Key Accounts at Apparel Group. This position supports the daily execution of key account strategies, ensuring operational accuracy, and contributing to the growth and performance of eCommerce and retail partnerships.

Role Purpose

Support the daily execution of key account strategies for eCommerce and retail partners, ensuring operational accuracy, timely delivery, and continuous performance improvement while maintaining strong internal and external relationships.

Key Responsibilities

Account Management & Coordination

• Act as a point of contact for key eCommerce and retail accounts, providing day-to-day operational support and coordination.
• Work closely with finance and supply chain teams for invoice tracking, payment follow-up, and product availability.
• Coordinate timely product delivery and service fulfillment in alignment with business timelines and client expectations.

Campaign & Product Execution

• Collaborate with internal teams to execute marketing campaigns, product launches, and promotional offers based on account-specific needs.
• Monitor compliance with brand guidelines and ensure consistency in product listings and content across digital channels.

Performance Tracking & Analysis

• Assist in tracking and analyzing account performance, including sales, returns, inventory levels, and traffic, to identify trends and areas for improvement.
• Assist in preparing weekly and monthly reports including performance dashboards and KPIs for internal and external review.
• Stay informed on industry trends, competitor activity, and market insights to support account planning and forecasting.

Record Management & Strategy Support

• Maintain accurate records of account activities, contracts, promotions, and performance reports.
• Provide input on pricing, stock levels, and customer preferences to support account strategy development.

Qualifications & Experience

• 2–3 years of experience in key account management, sales coordination, or client servicing, preferably within retail or eCommerce.
• Bachelor's degree in Business Administration, Marketing, or related field.

Skills & Competencies

• Proficient in MS Excel and reporting tools.
• Strong coordination and communication skills.
• Ability to work collaboratively across teams and manage multiple deliverables with accuracy.