وصف الوظيفة
Role Overview
ERP Human Resources Senior Manager at Miral Destinations, a leading operator of world-class immersive attractions and experiences across Abu Dhabi. This is a strategic technology leadership role based at Miral Experiences.
Company Overview
Miral Experiences is a regional leader in the management and operation of award-winning immersive attractions and experiences across Abu Dhabi. The portfolio includes Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, TeamLab Phenomena Abu Dhabi, CLYMB™ Abu Dhabi, and cultural destinations including Qasr Al Watan. The organization specializes in crafting unique experiences that cater to all tastes and ages, delivering thrills, joy, discovery, and cultural enrichment across the entire employee lifecycle.
Role Purpose
Lead the functional ownership, strategy, and continuous evolution of Oracle Fusion Cloud HCM and related workforce technologies. Drive the HCM roadmap, workforce digital transformation initiatives, employee experience enhancements, service excellence, and delivery of secure, scalable, business-focused HR technology solutions across the organization.
Key Responsibilities
HCM Product Ownership & Workforce Transformation
- Own and manage the Oracle Fusion Cloud HCM product roadmap, backlog, release priorities, and lifecycle.
- Lead transformation initiatives across Core HR, Payroll, Talent Management, Recruiting, Learning, Compensation, Workforce Management, Absence Management, Time & Labor, and HR Help Desk.
- Prioritize business demand based on workforce value, employee experience, compliance, risk, and delivery capacity.
- Drive adoption of AI, automation, analytics, Oracle ME, Journeys, Redwood UX, and self-service capabilities.
Service Management & Operational Excellence
- Govern HCM support, incidents, problems, service requests, enhancements, releases, and changes.
- Ensure operational stability and service quality for critical HR processes, including payroll.
- Identify root causes of recurring issues and implement sustainable improvements.
Solution Design, Integrations & Employee Experience
- Translate business requirements into scalable HCM solutions, functional specifications, testing strategies, and deployment plans.
- Oversee integrations between HCM and Finance, Procurement, Learning, Recruitment, Attendance, Banking, and third-party platforms.
- Ensure data quality, interface monitoring, reconciliation processes, reporting, HCM Extracts, and data loading governance.
- Enhance employee experience through self-service capabilities and workforce enablement solutions.
Governance, Compliance & Vendor Management
- Maintain HCM controls, access governance, audit readiness, data privacy, and compliance standards.
- Manage relationships with Oracle Support, implementation partners, and technology vendors.
- Lead workshops, solution design discussions, UAT activities, training, adoption initiatives, and knowledge transfer programs.
Performance & Continuous Improvement
- Define and monitor product, service, operational, and HR-related KPIs.
- Measure user adoption, employee experience, business value realization, and workforce outcomes.
- Provide clear communication on roadmap progress, delivery status, risks, and strategic decisions to stakeholders.
Qualifications & Experience
- Bachelor's degree in Human Resources, Business Administration, Information Technology, Computer Science, or a related field.
- 10+ years of Oracle ERP experience with strong focus on Oracle Fusion Cloud HCM.
- Proven experience implementing, configuring, enhancing, and supporting Oracle HCM applications across multiple modules.
- Experience managing HCM integrations and working with HR stakeholders, Oracle Support, and implementation partners.
- Previous experience as an HCM Product Owner or Product Manager is highly desirable.
- Exposure to AI-enabled HR solutions, analytics, employee experience transformation, and Redwood UX is advantageous.
Skills & Competencies
- Strong knowledge of Oracle Fusion HCM modules including Core HR, Payroll, Absence, Benefits, Talent Management, Performance, Goals, Recruiting, Learning, Compensation, and Workforce Management.
- Expertise in Oracle ME, Journeys, HR Help Desk, OTBI, HCM Extracts, HDL, HSDL, and BPM workflows.
- Strong understanding of HR data governance, privacy, controls, auditing, and access management.
- Excellent stakeholder management, problem-solving, product ownership, and delivery management capabilities.
- Knowledge of Fast Formula, SQL Developer, Data Loader, and integration technologies is desirable.
Additional Information
Preferred Certifications
- Oracle Fusion Cloud HCM certification in one or more HCM modules.
- Oracle EBS HRMS certification or relevant Oracle EBS HCM experience.
- Certifications in Product Management, Agile Delivery, HR Transformation, or Project Management.