EMITATI ADMINISTRATIVE ASSISTANT

Role Overview

Emirates Administrative Assistant at International Schools Partnership, located in the United Arab Emirates.

Company Overview

International Schools Partnership is committed to safeguarding and promoting the welfare of children and young people. The organisation operates on core principles that begin with children and students at the heart of what it does, treat everyone with care and respect, operate effectively, are financially responsible, and learn continuously. ISP is committed to strengthening inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics.

Role Purpose

The Emirates Administrative Assistant provides administrative support across multiple functions including customer and employee service, data management, regulatory compliance, HR onboarding, and coordination of academic events and site inspections. The role ensures transparency, clarity of information, and supports school operations in alignment with ISP principles.

Key Responsibilities

Customer and Employee Service

• Handle customer and employee requests whilst providing excellent customer service.
• Ensure transparency and clarity of information in all communications.

Data Management and Reporting

• Provide system support including data entry and coordination of electronic files and records.
• Collate, analyse and retrieve data to produce letters and reports relating to student attendance.

Regulatory Compliance and Registrations

• Support authority system compliance, including registering students and employees on the KHDA portal.
• Follow up with employees and parents on document requirements for entry.
• Support site inspections from government entities by collating relevant information.

Human Resources Support

• Provide support to the HR Team with onboarding requirements.
• Assist with employment and sponsorship processes.

Academic and Events Coordination

• Support academic team meetings and school events as detailed in the academic calendar.
• Obtain relevant approvals from authorities.
• Coordinate trip arrangements with students, parents and internal teams.

Policy and Procedure Management

• Support with the review and updating of school policies, procedures and handbooks.

General Administration

• Perform other administrative tasks as may be required.

Qualifications & Experience

• Proven experience in an administration role at this or similar level.
• Experience of working in an educational establishment is preferred.
• Excellent English and Arabic communication skills; both written and verbal.

Skills & Competencies

• Experience of working in a high-pressure environment with the ability to multitask.
• Outstanding time management, attention to detail and prioritisation skills.
• Great interpersonal skills with the ability to communicate at all levels.
• Excellent problem solving and decision making skills.
• Driven, enthusiastic and energetic approach to support school improvements.

Additional Information

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.