eCommerce Sales & Stock Senior Manager

Role Overview

eCommerce Sales & Stock Senior Manager at Abdul Latif Jameel Group - Toyota KSA, based in Saudi Arabia.

Company Overview

Abdul Latif Jameel Motors operates through a unique relationship with Toyota Motor Company and has grown to become one of the leading entities in the automotive sector in Saudi Arabia, and one of the leading independent Toyota distributors in the world.

Role Purpose

Lead sales strategies and initiatives to achieve telephone and web sales across B2B and B2C channels while optimizing stock management, ensuring fair vehicle allocation across sales channels, and driving achievement of annual budgets and revenue targets.

Key Responsibilities

Strategy & Planning

• Participate actively in planning activities to formulate the annual budget of New Toyota Sales by month, product, and region for expected revenue, profitability, and productivity.
• Engagement with Toyota Motor Organization Product directors to build Product Strategy and monthly tactical plans.
• Develop and design plans for salesman incentive schemes to boost sales performance, continuously refining the process based on feedback and sales trends.
• Review and monitor sales performance and conduct correlation studies to assess the impact of guest traffic, incentive schemes, and marketing activities and campaigns by identifying gaps and opportunities and formulating action plans.
• Allocate budgets to regions based on channel numbers by segmenting sales history, growth, salesman productivity, and new networks.

Stock & Operations Management

• Monitor Stock Management for best utilization of product mix and sales mix, ensuring fair and optimized allocation of New Toyota vehicles across sales channels aligned with monthly and annual budgets.
• Monitor e-sales operations and stock allocations regularly and suggest necessary ideas and countermeasures to help achieve annual budgets and ensure consistency in Tele & Web Production Orders across KSA.
• Responsible for leading post-implementation sales initiatives through sales achievement and optimum stock month.

Analysis & Reporting

• Analyse, evaluate, and present information concerning business situations and market trends for consideration by the management team.
• Communicate to head of e-commerce vehicle the daily sales momentum, stock situation, strategic initiatives, and sales plan, including necessary communication to other headquarters associates to keep them updated on new directions and set expectations accordingly.

Stakeholder & Partner Management

• Ensure Strategic Logistics Initiatives are aligned with sales requirements and adequate support is provided to implement.
• Collaborate with Supply Chain and Sales Channels to formulate Service Level Agreements related to logistical KPIs by reviewing logistical KPIs regularly and ensuring corrective actions are taken to meet service level agreements.
• Strengthen proper coalition with all finance companies through target alignment by product, centre, and month and best integration for more sales.
• Communicate and share knowledge and expertise with Regional Operations on budget allocation, stock allocations, and incentive schemes.
• Communicate with Marketing Team on market feedback, sales plan finalization, product allocation issues, and business reform kaizen projects.
• Ensure sales-related issues are resolved immediately by strong follow-up and coordination with different marketing departments, VLD, JACS, and frontline associates.
• Develop strong relationships with frontline teams to identify their needs and support them with all materials and knowledge required to achieve sales numbers.

Digital & Transformation

• Responsible for providing IT with necessary business requirements for new initiatives and ensuring adequate support is provided to implement by coordinating with IT Team to build systems aligned with business needs.
• Introduce technology in the business process to maximize and sustain benefits.

Team Leadership

• Carry out supervisory responsibilities in accordance with the organization's policies and procedures, including interviewing, training, planning, assigning work, appraising performance, and rewarding.

Qualifications & Experience

• Minimum Bachelor's Degree.
• Master's in Business Administration (MBA) is an added advantage.
• Minimum 7 years of work experience with at least 2 years in a management role.
• Trained in Toyota Way Problem Solving Methodology.

Additional Information

• Total monthly pay: 22,000 SAR.
• Open for Saudi Citizens only.