Duty Engineer

Role Overview

Duty Engineer at Accor, MGallery Hotel Collection, Alwadi Doha in Qatar.

Company Overview

Accor is a pioneer in responsible hospitality, operating more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. MGallery is a distinctive 5-star boutique hotel collection. Alwadi Doha is located within Msheireb Downtown Doha, a vibrant new retail, commercial and residential development in the heart of Qatar's capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, five class meeting rooms, a variety of restaurants, an exclusive spa and swimming pool. The property is 15 minutes drive from Hamad International Airport and 10 minutes from West Bay.

Role Purpose

As a Duty Engineer, you ensure the hotel's facilities, equipment, and systems operate safely, efficiently, and reliably. Through technical expertise, proactive maintenance, and quick response, you help create a comfortable environment for guests and Heartists.

Key Responsibilities

Operations & Maintenance

• Oversee daily engineering operations and respond promptly to maintenance requests.
• Carry out preventive and corrective maintenance of hotel facilities, equipment, and systems.
• Monitor electrical, mechanical, plumbing, HVAC, and other building systems.
• Conduct regular inspections and ensure all equipment is operating safely and efficiently.
• Coordinate and follow up on maintenance requests and work orders.

Troubleshooting & Emergency Response

• Troubleshoot and resolve technical issues to minimize disruption to hotel operations.
• Respond to emergencies and breakdowns and take appropriate corrective action.

Compliance & Safety

• Ensure all engineering activities comply with safety standards, hotel procedures, and local regulations.
• Maintain accurate records of maintenance activities, inspections, and repairs.

Coordination & Team Support

• Coordinate with other hotel departments and external contractors when required.
• Support and guide Engineering team members during daily operations.
• Ensure engineering workshops, tools, and work areas are clean, organized, and safe.

Guest & Staff Experience

• Contribute to maintaining a comfortable, safe, and well-maintained environment for guests and Heartists.

Qualifications & Experience

• Diploma or technical qualification in Engineering or a related field.
• Previous experience in a similar engineering role, preferably within a hotel or hospitality environment.

Skills & Competencies

• Good knowledge of electrical, mechanical, HVAC, plumbing, and building systems.
• Strong troubleshooting and problem-solving skills.
• Good communication and team coordination skills.
• Proactive, reliable, and safety-conscious approach to work.
• Ability to work independently and under pressure.

Additional Information

• Flexible to work shifts, weekends, and public holidays as required.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through Accor Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through Corporate Social Responsibility activities.