DR_Retail Leasing.Assistant Manager - Leasing

Role Overview

Assistant Manager - Leasing at Dubai Holding Asset Management in Dubai.

Company Overview

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure. Retail destinations include Bluewater's, JBR, Souk Madinat Jumeirah, Al Khawaneej Walk, and The Outlet Village, as well as attractions including the Theatre of Digital Art, Madame Tussauds, and Museum of Illusions. The portfolio collectively attracted over 28 million visitors and hosted over 75 events. DHAM maintains a substantial presence in Dubai with a leasing portfolio of 15 distinct residential communities.

Role Purpose

Support the Head of Retail Leasing and broader leasing operations by managing tenant relationships, coordinating lease documentation, sourcing prospective tenants, and ensuring compliance with company guidelines and federal law across DHAM's extensive retail and residential portfolio.

Key Responsibilities

Lease Administration & Documentation

• Ensure lease contracts are effectively tracked, produce supporting documentation for new leases and lease renewals, and compile lease summaries.
• Liaise with clients to clarify leases for timely approvals.
• Coordinate with the Legal department for preparation of tenancy contract templates and forms to ensure standardization of leasing documents within the framework of federal law.
• Handle client physical and database lease files to ensure that lease files contain accurate and up-to-date records.
• Ensure the lease document management system is kept up to date with all new leasing deals for specific developments.
• Maintain accurate sales force data and inventory and prepare accurate lease agreements.
• Validate documents and agreements when lease preparation is done by someone else.
• Create tenant profiles and accurate databases for each tenant category to facilitate information retrieval and ensure proper follow-up.

Leasing & Business Development

• Source prospective tenants and generate new leasing leads and negotiate qualified deals from inception to final execution, including submission for review to the leasing committee.
• Conduct presentations and site visits for prospective tenants in order to promote DHAM retail projects.
• Proactively develop and manage the relationship with clients to ensure service delivery expectations are exceeded.
• Make follow-up calls to tenants who have not responded to renewal reminder notifications.
• Support the Head, Senior Managers, Managers, and Assistant Managers in any follow-ups and negotiations.
• Assist the Senior Leasing Manager and Leasing Manager in developing tenant and customer-focused strategies through monitoring customer, tenant, and asset feedback.

Governance & Compliance

• Support the Head, Retail Leasing and other line departments to ensure that all proposals for new tenants comply with company guidelines, budgets, and have received appropriate approvals.
• Prepare memos and RAFs for case justification and approval from Management as per DOA.

Financial & Budget Management

• Assist in preparation of budgets by providing due inputs on various factors including vacant units, timelines, potential terminations, and non-renewals.
• Coordinate with the collections team for collection of rents, deposits, and leasing fees to ensure payments are made accurately and on time.

Market Analysis & Risk Management

• Conduct adequate market analysis on competitive leasing trends and report to management.
• Assess leasing issues on an ongoing basis and recommend and implement remedial tactics to mitigate risk.
• Prepare regular reports, within specified time frames, detailing property status and performance, including recommendations on lease negotiations.

Operations & Administration

• Perform general administrative duties such as ensuring documents are signed in a timely fashion, setting up new files, and preparing routine correspondence.
• Assist in preparing timely reports for Senior Management review and analysis.

Qualifications & Experience

• Bachelor's Degree in Business Administration, Marketing, or any related field preferred.
• Minimum 2-3 years' experience in a relevant field.
• Middle East experience is preferred.
• Strong retail background and good understanding of the local industry.
• Strong financial management and business acumen.
• Adept in revenue and cost analysis.
• Advanced analytical skills.
• Thorough knowledge of retail market, trends, and intelligence.