DP World - Maritime Solutions, Marine Manager, UAE Ports,Dubai

Role Overview

Marine Manager at DP World Maritime Solutions, UAE Ports, based at Jebel Ali Operations facility in Dubai. Reporting to the General Manager UAE Ports Business Unit, this role manages day-to-day and long-term operational and technical management of the Maritime Solutions Tugs, Pilot boats, and Mooring departments across the UAE region.

Company Overview

DP World is a global maritime and logistics company operating the P&O Maritime Logistics division.

Role Purpose

Deliver cost-effective, timely, and high-quality marine services to meet contractual requirements and customer expectations. Establish and maintain business relationships with clients and employees within a diverse working environment while ensuring technical performance, operational excellence, and continuous improvement across all managed vessels and departments.

Key Responsibilities

Operational Management

• Ensure fleet vessels are fit for purpose and fully operational to meet contractual obligations and customer requirements.
• Manage the Mooring (shore and seagoing), Pilot Boats, and Tugs Department to ensure contractual obligations and customer requirements are met.
• Develop vessel programs to optimize the use of individual assets and gain efficiencies in crewing and top-side maintenance.
• Ensure staff are appropriately trained and qualified for the vessel areas they will operate in.
• Monitor and maintain survey and certification requirements to meet regulations and insurance requirements.
• Maintain and develop company operational procedures.
• Manage incident reports.
• Liaison with clients regarding operational matters.
• Assist in projects including build and modification programs, dry dockings, new installations, and conversions.
• Manage Technical team to ensure highest possible uptime for assets while maintaining up-to-date maintenance with highest quality standards.
• Work with the Technical team to ensure effective, economical, and high-standard docking of assets.
• Work with the Technical team to develop annual budgets and ensure effective cost expenditure in line with approved budgets.
• Manage technical team input on new projects, tenders, contract renewals, and present final sign-off on technical costs.

Technical Solution Development

• Develop and recommend technical solution strategies in consultation with General Manager – UAE Ports.
• Identify and assess vessels (existing or new designs) for suitability to customer and DPWM requirements.
• Develop specifications for shipyard appraisal and quote for vessel builds, modifications, and dockings.
• Identify and recommend shipyard options for execution of technical solutions.
• Develop and manage relationships with potential subcontractors and suppliers.
• Prepare documentation and conduct briefings to achieve necessary internal approvals.
• Undertake project risk assessments.
• Develop costings for technical project solutions.

Technical Management and Execution

• Manage and prepare final specification package for firm shipyard pricing and time commitment.
• Develop comprehensive budgets and plans for project execution and manage projects in accordance with approved plans.
• Select shipyard to satisfy both P&OML and customer requirements.
• Supervise technical solution delivery process (both on-site and remotely) in accordance with approved solution parameters.
• Ensure applicable regulatory authority approvals (class and safety authority) are obtained at relevant times in the implementation process.
• Manage project resources to effectively deliver required project outcomes.
• Proactively communicate with General Manager UAE Ports regarding work and project status, emergent issues, and drive project team to provide necessary inputs and adhere to project milestones.
• Develop and manage relationship with client including establishment of client reporting framework.
• Undertake post-project execution assessment to determine lessons learned and opportunities for improvement.

Procurement

• Ensure all goods requisitioned for fleet vessels are sourced in a timely and cost-effective manner through approved suppliers.
• Investigate processes and procedures to obtain group purchasing arrangements across the company.

Financial Management

• Authorize expenses within authority limits.
• Monitor and report financial variances against budgets.
• Manage costs within budget and continuously implement efficiency improvements.

Leadership and Performance Management

• Develop performance management plans aligned with company goals and identify training and development needs.
• Lead and manage personnel to ensure Business Unit goals are achieved and services are provided in an effective and timely manner.
• Regularly meet with personnel to foster sound employer/employee relationships through regular transfer of information.
• Regularly monitor and assess performance of personnel to provide constructive feedback and improve job performance.
• Promote an environment of cooperation for continual improvement of team performance.
• Develop and promote an "All of One Team" ethic within P&O Maritime Logistics staff.
• Resolve or refer employee grievances and complaints in line with company grievance and complaint handling procedures to minimize negative effects on employees and the organization's operations.

Resource and Staff Management

• Manage fleet vessels to ensure they are manned in accordance with statutory, class, and operational requirements.
• Ensure all staff rosters are adhered to.
• Manage emerging employee issues (individuals or groups) in consultation with departmental Manager through to resolution.
• Resolve industrial relations matters and build effective relationships between management and staff.
• Manage leave liabilities to acceptable levels as determined by Company.
• Work with HR and Crewing Management on recruitment of staff in accordance with policies and procedures.

Occupational Health, Safety, and Environment Management

• Take appropriate action to respond to issues identified from Safety Meeting minutes and incident reports and coordinate investigations and actions required by management.
• Ensure fleet vessels are operated to and comply with Company health, safety, environment, and quality standards and processes.
• Monitor the use and compliance with company Safety Environment and Quality Management System of subordinate staff with health and safety policies and procedures to maintain a safe working environment.
• Ensure all incident reports are addressed and closed out including maintaining the register and coordinating investigations and actions required.
• Ensure compliance with statutory requirements by monitoring the survey status of vessels and maintaining survey records.
• Take corrective action to remedy safety hazards or risks and restore a safe working environment.

General

• Assist other departments as needed.
• Follow company HSSEQ rules and regulations and report any observed anomalies.
• Respond to emergencies 24/7.
• Provide duty relief for other operations managers as required.
• Complete any other tasks assigned by the Line Manager in line with the primary objective of the role.

Qualifications & Experience

• Master STCW 2010 Certificate of Competency – Class 1 with deep sea sailing experience of at least 3 years and technical experience, OR Technical certification as an Engineer with operations experience in Tugs.
• Substantial experience in port marine operations in a shore-based management role for at least 10 years.
• Substantial experience in the operational management of vessels as fleet manager or other senior position.
• Substantial experience of 5+ years in technical management of vessels as a fleet manager or similar senior position.
• Demonstrated experience of vessel acquisition programs.
• Demonstrated knowledge of Quality and Safety Management systems, particularly those related to the shipping industry (ISM).
• Good verbal and written English communication skills.
• Full proficiency in MS Office (Excel, Word, PowerPoint, Outlook).

Skills & Competencies

• Broad maritime industry experience with relevant shore-based management experience.
• Well-developed leadership and management skills.
• Financial management skills.
• Analytical and problem-solving skills.
• High-level communication and interpersonal skills including report writing.
• Effective time management and organizational skills.
• Ability to work under pressure and respond to changing work demands.
• Strong customer service orientation.
• Experience with a multi-national workforce.