وصف الوظيفة
Role Overview
Door Person at Banana Island Resort Doha By Anantara, operated by Minor Hotels. Located at Banana Island Resort Doha By Anantara.
Company Overview
Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across 50+ countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. The company operates through the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI brands.
Role Purpose
The Door Person greets and assists residents, guests, and visitors at the building entrance while providing excellent customer service, ensuring security protocols are followed, and maintaining a professional and welcoming environment.
Key Responsibilities
Guest & Visitor Management
- Greet and welcome residents, guests, and visitors in a courteous and professional manner.
- Open doors and assist with packages, luggage, or deliveries as needed.
- Assist with calling taxis, ride shares, or giving directions when requested.
Security & Access Control
- Monitor the entrance and exit of the building to ensure security and access control.
- Maintain a log of visitors, deliveries, and service personnel.
- Respond quickly to emergencies or incidents and follow proper reporting procedures.
Communication & Coordination
- Communicate with concierge, security, or building management regarding resident needs or unusual activity.
Building Services
- Handle basic inquiries and provide information about building services or amenities.
- Ensure the lobby and entrance area remain clean, orderly, and presentable.
Qualifications & Experience
- High school diploma or equivalent.
- Prior experience in customer service, hospitality, or security preferred.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to remain alert, courteous, and calm under pressure.
- Physically able to stand for extended periods and lift light items if needed.
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