Document Controller

Role Overview

Document Controller at Al Shirawi Group. The role manages document control, filing, and portal administration to ensure accurate record-keeping, compliance, and efficient document retrieval across the organization.

Key Responsibilities

Document Control & Procedures

• Maintain strong understanding of document control procedures.
• Execute document registration, numbering, classification, version control, revision control, and document tracking.
• Identify missing information, errors, incorrect revisions, and discrepancies in records.

Document Management & Filing

• Maintain organized electronic and physical filing systems.
• Perform indexing, archiving, record keeping, and document retrieval.
• Manage Excel trackers, registers, and databases.

Portal & Online Document Management

• Manage uploading and downloading of documents through online portals.
• Track document status and portal submissions.
• Retrieve submitted or approved documents from portal systems.

Coordination & Communication

• Coordinate effectively with multiple departments and stakeholders.
• Deliver verbal and written communication clearly.
• Execute strong follow-up and maintain interpersonal relationships.

Confidentiality & Data Handling

• Handle confidential and sensitive information responsibly.
• Maintain understanding of document security and controlled access protocols.

Organization & Prioritization

• Prioritize tasks and manage multiple documents and competing deadlines.
• Work efficiently under pressure and meet submission timelines.

Qualifications & Experience

• Bachelor's degree or Diploma in Business Administration, Office Administration, Information Management, or a related field (preferred).
• 2–5 years of relevant experience in document control, records management, administration, or a similar role.
• Experience in a structured corporate environment is preferred.
• Relevant professional experience may be considered in lieu of formal qualifications.

Skills & Competencies

• Strong proficiency in MS Office, particularly Microsoft Word and Excel.
• Strong attention to detail and accuracy in maintaining records.
• Good verbal and written communication skills.
• Strong follow-up and interpersonal skills.
• Experience with document management systems or electronic document management systems (EDMS) is an advantage.
• Familiarity with client or company portals is an advantage.
• Previous experience handling online portals and electronic document management systems is an advantage.