Dispatcher

Role Overview

Dispatcher at Parker Wellbore, a global leader in drilling operations. The role is based in an office environment supporting transportation and logistics coordination.

Company Overview

Founded in 1934, Parker Wellbore is a leader in the drilling industry. The company operates on a global basis and is committed to safe, efficient, and reliable drilling operations. Parker Wellbore is grounded in values of trust, collaboration, ownership, innovation, and tenacity.

Role Purpose

Coordinate and optimize transportation and logistics operations by scheduling, monitoring, and communicating with drivers, field teams, and clients to ensure timely, safe, and compliant delivery of services and resources.

Key Responsibilities

Scheduling & Coordination

• Coordinate and schedule transportation or logistics operations efficiently.
• Use dispatch software and GPS tracking systems to optimize routing and efficiency.

Monitoring & Tracking

• Monitor and track shipments, vehicles, or personnel in real-time.
• Maintain accurate records of dispatch activities, schedules, and incidents.

Communication & Customer Service

• Communicate with drivers, field teams, and clients to provide updates and instructions.
• Deliver strong customer service skills when interacting with clients and team members.

Safety & Compliance

• Ensure compliance with company policies, safety regulations, and local transportation laws.
• Handle emergency situations and reroute as necessary to ensure timely delivery.

Skills & Competencies

• Strong multitasking and problem-solving skills.
• Excellent communication and coordination abilities.
• Proficiency in dispatch software, GPS tracking, and Microsoft Office.
• Attention to detail and accuracy in record-keeping.
• Ability to work under pressure and handle emergency situations.
• Ability to work in a team environment taking into consideration alternative and diverse perspectives.

Additional Information

Working Conditions — Office

• Frequent standing, walking, stooping, or kneeling.
• Use of repetitive wrist and hand movements at a computer.
• Sit or stand while performing sedentary work.
• Ability to comprehend, remember, and follow directions and comply with all company policies, procedures, and standards.