Director, Technology, Media, Telecom

Role Overview

Director, Technology, Media, Telecom at First Abu Dhabi Bank (FAB). This role manages and grows large account portfolios and client relationships within the Data Centers, Tech & IT segment, supervising day-to-day activities and client interactions to ensure revenue targets and service quality objectives are met while maintaining client satisfaction and portfolio credit quality.

Company Overview

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. FAB offers a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. The organization is committed to excellence and innovation in providing top-tier financial solutions to clients globally. FAB has structured plans for recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globally.

Role Purpose

To manage and grow large account portfolios and client relationships for the assigned Data Centers, Tech & IT segment portfolio; improve service quality levels; supervise subordinates' day-to-day activities and client interactions; and drive business and internal processes to ensure approvals are sought in short timeframes while maintaining high collaboration internally and externally with local and international client outreach.

Key Responsibilities

Financial Analysis and Business Development

• Participate in financial analysis conducted on clients and their respective industries and markets to identify potential opportunities and risks.
• Originate new business opportunities with target clients across banking products.
• Develop Term Sheets, Information Memoranda, mandate letters, and related documentation.
• Pitch, review, negotiate, and conclude deals.
• Identify and develop cross-selling opportunities and increase the cross-sell ratio with key clients.
• Maximize portfolio returns by NTB bookings, growing existing relationships, and products cross-sell activities.

Risk Management and Credit Quality

• Examine and resolve credit, market, and operational risk aspects of transactions in collaboration with products and enablement units.
• Maintain the credit quality of client relationships within the portfolio to an acceptable level set by the Bank's management.
• Manage and follow up on KYC and compliance requirements to ensure consistency with the Bank's KYC and AML policies and regulatory requirements.

Client and Portfolio Management

• Ensure Account Plans are prepared and maintained for all key clients.
• Ensure all clients' files and documents are maintained.
• Ensure all credit reviews are submitted on time and agreed conditions are met.
• Maintain a satisfactory audit on the portfolio.
• Assist the Executive Director or Line Manager in day-to-day administrative and transactional activities such as client calls, payment processing, documentation follow-up, account openings, updating pipeline, and other activities in the unit or team to ensure continuity of work and delivery of effective and high-quality outputs.

Performance and Governance

• Achieve individual and team's financial performance targets.
• Adhere to process KPIs, ORM, BCP, and Internal Audit requirements.
• Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
• Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

Reporting and Compliance

• Ensure that all internal processes for existing portfolio and NTBs are met in line with the Bank's policies and procedures.
• Assist in the preparation of timely and accurate statements and reports to meet the unit's requirements, policies, and standards.

Learning and Development

• Attend appropriate on and off-the-job training programs.

Qualifications & Experience

• Bachelor's degree in Finance, Business Management, Engineering, or related discipline.
• 8–10 years of experience in corporate banking (coverage).
• Master's degree in Business Administration or Finance is preferred.
• Knowledge of the banking sector and FAB's products and business strategies.

Skills & Competencies

• Data analysis and financial modelling skills.
• Credit analysis and FOREX skills.
• Banking software systems proficiency.
• Computer proficiency.
• Ability to analyse and research information.
• Communication skills.
• Ability to work under pressure and adjust quickly to changing priorities.

Additional Information

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of stakeholders to "Grow Stronger." FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture. FAB provides a range of learning and development initiatives to support all employees through training and skill development. The role requires high collaboration with local and international client outreach, including meetings in different time zones and tight deadline submissions.