Director - Security Monitoring & Inspection Services

Role Overview

Director - Security Monitoring & Inspection Services at AD Ports Group, leading the Security & Inspection department to translate company vision into strategic security approaches while fostering stakeholder engagement and delivering best-in-class services that protect the company's reputation and promote its businesses.

Role Purpose

Establish and lead a best-in-class Security & Inspection department that optimizes processes, develops a customer-centric culture, oversees departmental KPIs and performance measures, and ensures budget and time constraints are met while serving as a key advisor to the leadership team on security and inspection matters.

Key Responsibilities

Strategic Leadership

• Define long-term and annual Security & Inspection strategies and plans for NISHAN Security Services and each of its businesses.
• Act as a key advisor to the leadership team regarding Security & Inspection strategy and direction.
• Oversee the development of brand strategy for NISHAN Security Services and its businesses.
• Oversee the development of Security & Inspection strategies and plans, ensuring implementation initiatives and activities meet objectives.
• Engender a customer-centric culture in which team members are encouraged and empowered to develop integrated projects that demonstrate Security & Inspection excellence.
• Provide collective leadership for the organization as a member of the management team.
• Participate in the business planning cycle according to company guidelines.

People Management

• Lead the Security and Inspection services department and team.
• Attract, recruit, and retain high-caliber Security & Inspection staff.
• Coach and mentor direct reports, ensuring the effective management of their teams.
• Provide leadership and direction for the department.

Operations & Performance

• Oversee the Security & Inspection budget and expenditure in coordination with Finance.
• Ensure that the Security & Inspection department is aligned with procurement, operations, and HR to ensure smooth day-to-day operations.
• Oversee departmental KPIs and performance measures.
• Develop and implement plans to achieve the objectives of the department.
• Oversee and guide the reporting processes from the Security & Inspection team to NISHAN Security Services and the businesses.

Business Development & Cross-functional Collaboration

• Oversee the plan for the provision of Security & Inspection assistance to Business Development when identifying new viable business lines.
• Lead or participate in NISHAN Security Services cross-functional teams to design and operate end-to-end business processes.

Stakeholder Management

• Lead on key stakeholder relationships to achieve a high level of stakeholder satisfaction.

Qualifications & Experience

• Bachelor's degree in a relevant field such as Business Administration, Security, or a related field.
• Master's degree in a relevant field such as Business Administration, Security, or a related field (preferable).
• 10 or more years of relevant experience in similar industries such as Security, HSE, Inspection, Economic/Free Zone management, Trade, Logistics, Shipping, or Industrial real estate.
• At least 5–10 years in a management role in an organization of comparable size and scope.
• Combined agency and client experience.

Skills & Competencies

• Certified Security Professional (CSP) or Certified Protection Professional (CPP) certification (preferable).
• Chartered Security Professional (CSP) or Certified Manager of Security (CMS) certification (preferable).
• Strong understanding of security standards and regulations, such as ISO 28000, ISO 27001, and relevant national and international standards.
• Familiarity with security management systems, risk management, and crisis management principles.
• Strong analytical and problem-solving skills, with the ability to think strategically and tactically.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Familiarity with project management tools and methodologies, such as Agile, Scrum, or Waterfall.
• Written and spoken English and Arabic (preferred).