Director of Supply Chain Planning

Role Overview

Director of Supply Chain Planning at American Hospital Dubai. This role directs the entire supply chain management function, overseeing daily operations and all strategic initiatives tied to supply chain compliance, policies, procedures, contract management, and applications.

Role Purpose

Direct and optimize all supply chain management functions across the hospital, ensuring compliance with accreditation standards, effective vendor relationships, financial discipline, and operational excellence through strategic leadership and process governance.

Key Responsibilities

Department Operations & Leadership

• Direct the daily operations of the Supply Chain department to maximize staff effectiveness and efficiency in delivering services.
• Train, develop, mentor, and assist subordinates to ensure the various components of the team function effectively.
• Monitor and assess the performance of supply chain staff.
• Oversee staffing levels are sufficient to provide excellent customer service per procurement policies and procedures.

Procurement & Vendor Management

• Provide professional procurement and related advice to internal client departments, up to and including senior management.
• Direct the relationships between different vendors and information technology systems.
• Engage with the relevant department directors and executive teams in the selection or recommendation of medical and non-medical purchases.
• Coordinate with stakeholders to set criteria, evaluate performance, and define development criteria for hospital suppliers.
• Develop and enforce supplier code of ethics.

Financial & Budget Management

• Take full fiscal responsibility for the procurement operating budget.
• Oversee supply chain financial analysis, compliance, and performance metrics.
• Monitor post-contract activities and act proactively on contracts due for negotiations and highlight saving opportunities.

Contract & Inventory Management

• Oversee contracts which includes management of changes and variation, contract preparation and adherence.
• Direct inventory and logistics to ensure uninterrupted supply.

Policies & Procedures

• Develop, maintain, and communicate procurement and sourcing policies, procedures, and practices.
• Review existing procurement policies and governance for the hospital and develop new policies as required.
• Develop, maintain, and upkeep a Quality Management System (QMS) for the hospital supply chain activities per the latest Joint Commission International Accreditation (JCIA) standards.

Systems & Technology

• Direct supply chain applications, which includes responsibility for system maintenance, development, and training.
• Lead the implementation of any new system automation project related to supply chain and contract management.

Performance & Compliance

• Drive best practices based on internal and external benchmarking.
• Oversee periodic supply chain audits, investigate non-conformances, analyze root causes, and provide guidance for corrective actions.

Qualifications & Experience

• Bachelor's Degree in Business Administration, Supply Chain, or a related field.
• Master's Degree in Business Administration, Supply Chain Management, or a related field preferred.
• Minimum of 12 years of experience in a hospital specifically in the Supply Chain Department.
• Minimum of 5 years of experience in Senior Management in a Healthcare Environment.

Skills & Competencies

• Knowledge of Joint Commission International Accreditation (JCIA) Standards.
• Knowledge of Supply Chain processes.
• Proficiency in Computer Applications such as Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).