Director of Groups & Events - Marriott Al Forsan

Role Overview

Director of Groups & Events at Marriott Al Forsan. This role oversees the execution of all property events, ensuring seamless coordination between sales and operations while driving revenue growth and maximizing departmental financial performance.

Company Overview

Marriott Hotels elevates the art of hospitality through innovation while maintaining comfort and familiarity across the globe. JW Marriott, part of Marriott International's luxury portfolio, consists of more than 100 properties in gateway cities and distinctive resort locations worldwide. JW Marriott prioritizes associate well-being, offering training, development, recognition, and opportunities to pursue passions in a luxury environment with a focus on holistic well-being.

Role Purpose

The position ensures seamless execution of all property events with turnover from sales to operations and back to sales. The role ensures the team meets brand target customer needs, maintains employee satisfaction, focuses on growing event revenues, and maximizes financial performance of the department. The role also assists in developing and implementing property-wide strategies that deliver products and services to meet or exceed the needs and expectations of brand target customers and property employees while providing a return on investment.

Key Responsibilities

Event Operations Management

• Assist in managing Event Management Operations and Budgets.
• Review scheduled events and troubleshoot potential challenges and conflicts.
• Ensure the property is apprised of all groups that will impact property operations.
• Assist with the oversight of Event Operations including Banquets, Event Services and Event Technology.
• Assist with the oversight of event planning team, including BEO and Resume writers.
• Ensure meeting space and corresponding back-of-house areas are cleaned and maintained.
• Ensure furniture and equipment is maintained and inventory levels are kept in accordance with corporate guidelines.
• Assist in the execution of brand service initiatives in event management areas.

Culinary and Compliance

• Work with culinary team to ensure compliance with food handling and sanitation standards.

Revenue and Profitability

• Research and analyze new products, pricing and services of competition.
• Introduce ideas to leadership team to enable property to remain competitive.
• Encourage calculated risk-taking to generate incremental revenue and deliver excellent guest service.
• Develop working relationships with outside vendors and establish prices and service agreements to enhance the event experience and increase additional revenue opportunities for the property.

Customer Service

• Create an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers to determine objectives and requirements for events such as meetings, conferences and conventions.

Qualifications & Experience

• High school diploma or GED and 3 years of experience in event management, food and beverage, sales and marketing, or related professional area.

OR

• Two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, and 1 year of experience in event management, food and beverage, sales and marketing, or related professional area.

Additional Information

Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated.