Director - Food & Beverage

Role Overview

Director - Food & Beverage at Hilton, responsible for strategic direction and operational excellence across all food and beverage functions of the hotel.

Role Purpose

Deliver memorable guest experiences through strategic leadership of the Food & Beverage department, maximizing profitability and guest satisfaction while upholding the highest standards of quality, service, and hospitality.

Key Responsibilities

Strategy & Direction

• Define Food & Beverage operational strategy to maximize profitability and guest satisfaction.
• Provide leadership direction for the Food & Beverage department ensuring the highest standards of quality, service, and marketing.
• Drive revenue through innovative marketing initiatives and service enhancements.

Operations & Administration

• Plan and oversee administrative and operational functions of the department.
• Ensure seamless day-to-day operations across all Food & Beverage functions.

Financial Management

• Develop budgets and forecasts for the Food & Beverage department.
• Implement effective controls for food, beverage, and labor costs.
• Monitor and manage departmental profitability.

Team Leadership & Development

• Cultivate a high-performing team through engagement and retention strategies.
• Drive performance management and professional development initiatives.
• Implement recognition programs to motivate and retain staff.

Compliance & Safety

• Uphold compliance with health, safety, sanitation, and alcohol awareness regulations.
• Foster a culture committed to the highest standards of guest and team member wellbeing.
• Implement and enforce departmental policies.

Skills & Competencies

• Passion for hospitality and delivering exceptional guest experiences.
• Strategic leadership and operational planning.
• Financial acumen, budgeting, and cost management.
• Team engagement, performance management, and professional development.
• Health, safety, sanitation, and alcohol service knowledge.
• Integrity and accountability.
• Teamwork and collaborative approach.