Digital Consultant Intern – Smart & Digital

Role Overview

Digital Consultant Intern – Smart & Digital at WSP Middle East, based in the UAE.

Company Overview

WSP is a global professional services firm with more than 69,000 employees working across landmark projects and communities worldwide. The Smart & Digital team operates within WSP Middle East, delivering multidisciplinary consulting on digital transformation, smart cities, and smart buildings.

Role Purpose

To support digital consulting and design engagements across the built environment by contributing to the development of user-centred digital products, services and experiences. The intern will gain hands-on exposure to client-facing consulting, digital strategy, product development and emerging technologies while working within a multidisciplinary team.

Key Responsibilities

Digital Consulting & Client Engagement

• Support digital consulting engagements, including research, benchmarking and requirements gathering.
• Prepare client-facing presentations and reports.
• Support workshops and client meetings through visual storytelling, concept development and presentation design.
• Contribute to proposals, capability materials, demonstrations and thought-leadership content for the Smart & Digital team.

Digital Strategy & Transformation

• Contribute to digital transformation, smart city and smart building projects by translating user, business and technical needs into clear digital concepts.
• Develop and communicate digital experience strategies that improve usability, accessibility, engagement and consistency across touchpoints.
• Explore practical applications of AI, Generative AI, digital twins, IoT, data platforms and other emerging technologies in cities, buildings and infrastructure.

User-Centred Design & Product Development

• Support the design of user-centred digital products and services, from early discovery and ideation through to prototyping and refinement.
• Develop customer journeys, user flows, information architecture, wireframes, mock-ups and interactive prototypes.
• Create intuitive and visually compelling user interfaces for web, mobile, dashboard and platform experiences.
• Assist in creating and maintaining design systems, component libraries and reusable interface patterns.

User Research & Usability

• Support user research and usability activities, including interview preparation and synthesis of findings.
• Incorporate user feedback into design decisions.

Collaboration & Delivery

• Collaborate with consultants, product managers, software developers, data specialists, engineers and designers to align product concepts with delivery requirements.
• Manage assigned tasks with attention to quality, deadlines and feedback, while working effectively in a fast-paced consulting environment.
• Use AI-assisted design workflows responsibly to accelerate research, ideation, prototyping, visualisation and content development.

Qualifications & Experience

• Currently pursuing, or recently completed, a bachelor's or master's degree in product design, digital design, UX/UI design, interaction design, multimedia design, human-computer interaction, design engineering, digital innovation or a related field.
• A portfolio demonstrating a thoughtful design process and relevant work in digital products, UX/UI, product design, digital experiences or multidisciplinary innovation.

Preferred Experience

• Academic, professional, freelance or personal projects involving product development, digital experience design, UI/UX design, service design or technology-enabled innovation.
• Experience creating interactive prototypes, design systems, dashboards, mobile or web interfaces.
• Exposure to user research, service design, branding, motion graphics, visualisation, photography or multimedia production.
• Familiarity with digital product development and collaboration with technical or software development teams.
• Experience presenting design concepts or project outcomes to clients, academic reviewers or other stakeholders.
• Awareness of smart cities, smart buildings, digital twins, geospatial platforms, data visualisation or IoT solutions.

Skills & Competencies

Technical Skills

• Working knowledge of CAD and 3D modeling tools.
• Working knowledge of Figma.
• Familiarity with Adobe Creative Suite or equivalent design tools.
• Interest in AI-assisted design tools and emerging creative technologies.

Design & UX Competencies

• Understanding of human-centred design, design thinking, user journeys, wireframing, prototyping and usability principles.
• Ability to communicate ideas clearly through visual storytelling, presentations, diagrams and written content.

Professional Competencies

• Good analytical and problem-solving skills, with the ability to connect user needs, business objectives and technical considerations.
• Strong communication and interpersonal skills, with the ability to collaborate effectively in multidisciplinary and multicultural teams.
• Ability to organise work, respond constructively to feedback and adapt to changing project needs.
• Professional proficiency in English.

Additional Information

• Contract duration: six-month internship.
• Opportunities to strengthen consulting, client communication, UX/UI, product design and presentation skills through mentoring from digital consultants, product specialists, designers, developers and technical experts.
• Exposure to projects involving digital products, smart cities, smart buildings, AI, digital twins, data platforms and user experience design across the UAE and wider Middle East.
• Experience working within a multidisciplinary environment that connects strategy, design, technology and the built environment.