Digital Analyst (UAE Nationals)

Role Overview

Digital Analyst (UAE Nationals) at Etihad Airways, based in Abu Dhabi, United Arab Emirates.

Company Overview

Etihad Airways is the UAE's national airline, operating from a hub in Abu Dhabi and connecting people across continents and cultures. The company is executing a "Journey 2030" ambition to double its fleet, expand its network, and grow its people for a new era of excellence.

Role Purpose

To address high-value analytical problem statements from teams and departments across Etihad Airways by leveraging advanced analytical skills, analyzing and visualizing digital and enterprise data resources, and communicating insights effectively across a multi-disciplined environment.

Key Responsibilities

Analysis & Problem-Solving

• Analyze requirements and identify or design solutions to business problems.
• Execute complex, ad-hoc analyses utilizing Etihad's analytical toolkit and proactively seek further insights and root cause analysis.
• Summarize and visualize results to highlight likely insights for business translation.

Documentation & Optimization

• Maintain a documentation repository of solutions, including methodology.
• Identify opportunities for automation and improvements to analytical approach with each analysis performed.
• Make recommendations to the wider team regarding priorities for further development.

Technical Proficiency & Capability

• Develop and maintain proficiency with Adobe, Google Analytics, Tableau, Power BI, and other advanced analytical and database tools.
• Leverage in-house data sets and other analytical resources.
• Develop one or more specializations in Etihad's key analytical disciplines and serve as the subject-matter expert and coach to the wider analytics team.

Professional Development

• Develop analytical skills and techniques for data analysis and problem-solving.
• Stay up-to-date with industry-leading digital analytics capabilities.

Qualifications & Experience

• Minimum 4 years of relevant experience in digital analytics, reporting, database management, and/or Data Science models used in commercial and digital processes.
• Experience within the aviation industry in the areas of Digital Analytics or Business Analytics is preferred.
• Minimum Bachelor's degree in Computer Science, Statistics, Information Technology, or related field.
• Additional qualifications in analytical disciplines and techniques are an advantage.
• Proven track record of managing successful digital analytical models and reporting.

Skills & Competencies

• Strong analytical and problem-solving skills with the ability to use data to drive decision-making.
• Proficiency with Adobe, Google Analytics, Tableau, and Power BI.
• Good project management skills with the ability to manage multiple projects simultaneously.
• Strong communication and interpersonal skills to work effectively across a multi-disciplined environment.

Additional Information

• Reports to the Digital Analytics Manager and works under the guidance of the Digital Engagement Senior Manager.
• Job posting close date: 10 November 2026.