DHC_Information Technology.Manager - Technology Business Management

Role Overview

Information Technology Manager - Technology Business Management at Dubai Holding, based in Dubai.

Company Overview

Established in 2004, Dubai Holding is a global investment company with investments in more than 34 countries and a combined workforce of nearly 45,000 individuals. The company's portfolio is valued at over AED 284 billion and spans 10 sectors, including real estate, hospitality, leisure & entertainment, ICT, design, education, media, retail, manufacturing & logistics, and science. Dubai Holding is committed to the diversification of Dubai's non-oil economy in line with the vision of Dubai's leadership and economic diversification strategy.

Role Purpose

Support the Group Chief Technology Officer in managing and executing the Technology agenda, ensuring that priorities, decisions and workstreams are effectively coordinated, tracked and translated into actionable deliverables. Drive business management activities across the Technology function, including performance monitoring, reporting, strategic initiative support, cross-functional coordination and enabling smooth and disciplined execution of tasks and projects within the GCTO Office.

Key Responsibilities

Business Management & GCTO Office Support

• Lead internal communication and information flow for GCTO meetings, reviews and decision-making forums.
• Prepare high-quality reports, presentations and analytical summaries for senior leadership.
• Support planning and coordination of leadership meetings, forums and internal Technology events.
• Oversee daily administrative and operational activities linked to the GCTO Office to ensure consistent and efficient functioning.

Strategy Support & Special Initiatives

• Support early-stage structuring and assessment of strategic initiatives, including technology-led venture exploration and infrastructure opportunities.
• Conduct market, financial and operational analysis to support informed recommendations.
• Translate strategic priorities into clear action plans with milestones and follow-up actions.
• Collaborate with Strategy & Value Creation, external advisors and internal teams to progress strategic and exploratory workstreams.

Performance Monitoring & Planning

• Monitor Technology KPIs, operational performance, risks and dependencies, and escalate issues proactively.
• Support annual planning cycles, including business plans, manpower views, budget inputs and initiative trackers.
• Consolidate performance reports and dashboards for the GCTO and senior management.
• Highlight opportunities for operational improvement based on performance trends and stakeholder feedback.

Governance & Cross-Functional Coordination

• Coordinate the Technology leadership operating rhythm, including planning sessions, performance reviews and structured follow-up actions.
• Ensure decisions made by the GCTO are documented, communicated and actioned across all relevant teams.
• Liaise across engineering, infrastructure, cybersecurity, applications, digital services and data teams to maintain alignment and continuity.
• Escalate delivery challenges, bottlenecks and risks to the GCTO with recommended solutions.

Analysis, Reporting & Executive Communication

• Prepare decision documents, briefing notes and issue summaries for GCTO review.
• Review submissions and proposals for completeness, quality and alignment with Technology priorities.
• Synthesise complex issues into clear, concise outputs suitable for senior leadership.

Stakeholder Engagement

• Engage with internal stakeholders across Technology and corporate functions (Finance, HR, Legal, DHGS) to progress workstreams.
• Facilitate communication and coordination across departments supporting Technology initiatives.
• Build strong internal relationships to support collaboration and efficient delivery.

Qualifications & Experience

• 8–10 years of experience in business management, strategy, planning, or financial analysis roles.
• Demonstrated experience supporting senior leadership across multi-disciplinary or cross-functional initiatives.
• Strong analytical background with the ability to interpret data and develop actionable insights.
• Bachelor's degree in Business, Technology, Engineering, Finance or a related field.
• Experience in technology, digital, infrastructure or information environments, or in consulting roles with exposure to technical or strategic workstreams (preferred).
• Postgraduate qualification (MBA or equivalent) (desirable).

Skills & Competencies

Technical Competencies

• Strong analytical, organisational and problem-solving skills.
• Ability to structure unstructured problems and bring clarity to complex topics.
• High proficiency in MS Office (PowerPoint, Excel, Word) and SharePoint.
• Familiarity with JIRA or similar tools is a plus.
• Exposure to financial modelling, market analysis, reporting or performance dashboards.

Behavioural Competencies

• Customer Focus.
• Results Orientation.
• Business Awareness.
• Curious & Creative.
• Sense of Urgency.
• Adaptability & Flexibility.
• Builds Relationships.
• Empowerment.
• Problem Solving & Decision Making.
• Planning and Organizing.
• Communication Skills.

Additional Information

Dubai Holding is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.