وصف الوظيفة
Role Overview
Dental Assistant at NMC Healthcare. This position reports directly to the head of the department.
Role Purpose
The Dental Assistant supports dentists in all aspects of patient care, from instrument preparation and material mixing through patient comfort management and post-treatment surgery sterilization, working in accordance with the Code of Ethics and Department of Health guidelines.
Key Responsibilities
Patient Preparation and Care
- Prepare patients for dental procedures.
- Establish patient rapport and provide reassurance to lessen patient anxiety through education and answers to questions on general dental procedures and dental insurance.
- Perform all reasonable efforts to establish patient privacy and safety, ensuring patients are comfortable and relaxed during dental consultation, treatment and procedures.
- Provide patients with post-treatment instructions.
- Assist the dentist to obtain written consent and/or signature from patient and/or their consent givers before performing dental procedures.
Clinical Support
- Pass instruments and materials to the dentist.
- Suction and maintain a clear operating field.
- Assist the dentist during treatments and surgeries.
- Execute proper workflow on assigned nursing tasks such as handling General Anesthesia cases.
- Accomplish high quality dental nursing whilst assisting the dentists in a safe and effective manner.
Sterilization and Instrument Management
- Sterilize and arrange dental instruments.
- Ensure that surgical areas and equipment are regularly cleaned, sterilized, organized and maintained, including aspiration systems and autoclaves.
- Tidy the surgery and sterilize all instruments once the patient has left.
- Ensure safe disposal of sharps and clinical waste.
- Ensure the proper dental materials, equipment and consumables are well maintained, available and in good working condition.
Imaging and Records
- Take and develop dental X-rays where permitted by law.
- Keep complete and accurate patient dental records.
- Correctly take and collate dental examination resources such as Intra Oral Peri-apical X-Rays, Orthopantomogram (OPG), Cephalo-metric X-Rays and laboratory results.
- Take notes from dentists' dictation for records.
- Chart during examinations.
- Prepare dental reports.
Materials and Inventory
- Prepare and mix dental materials.
- Conduct inventory and ordering as per the set materials ordering policy.
- Report equipment failures or breakages to the Dental Nurse Supervisor so that prompt action may be taken to remedy any defects.
Compliance and Standards
- Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records and reports.
- Perform all duties under the reasonable directions of DOH guidelines, updated from time to time as appropriate.
- Ensure recording methods used are in line with agreed Practice Policy and current DOH dental guidelines.
- Pay all due attention to relevant legal and ethical codes, in addition to the practice policy in respect of cross Infection Control and Health & Safety measures established by the Department of Health.
Team and Stakeholder Management
- Establish and maintain productive working relationships with all members of the dental team.
- Liaise with the Department Assistant and/or Dental Nurse Supervisor on all matters concerning administration and service concerns and conditions.
- Assist at reception and perform other clerical duties if required.
Professional Development
- Maintain and increase competence in dental nursing skills by attending dental CMEs and getting involved in dental research studies.
- Participate in the organization's quality improvement and safety activities.
Qualifications & Experience
- Valid DOH/DHA License as Dental Assistant.
- Bachelor's degree in Dental Surgery (BDS), Nursing, or Dental Technology.
- Diploma in Dental Assistant, Dental Nursing, or Hygienist with minimum two years course duration, or its equivalent certification.
- Minimum of two years' experience in any dental facility in the UAE as a Dental Assistant.
Skills & Competencies
- Excellent command of oral and written English.
- Arabic language advantageous and desirable but not essential.
- Ability to work with minimal supervision.
- Good communication, organizational and teamwork skills.
- Basic computer skills for scheduling and patient records.
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