Cyber Analyst - Corporate Cyber Insurance Team (UAE Nationals Only)

Role Overview

Cyber Analyst – Corporate Cyber Insurance Team at Marsh McLennan, UAE. This is an early-career position supporting the Marsh Cyber Practice, the largest global advisor on risk and insurance services, to help companies understand, measure, and manage their Cyber Risk.

Company Overview

Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. The company has annual revenue of over $27 billion and more than 95,000 colleagues worldwide. Marsh Cyber Practice is the largest global advisor on risk and insurance services globally.

Role Purpose

This role offers the opportunity to become a subject matter expert in Cyber Insurance within the UAE corporate market. You will support clients on their journey in Cyber Risk management as digital transformation reshapes business operations and Cyber Risk has become one of the top five strategic risks for most companies.

Key Responsibilities

Client Communications & Account Management

• Act as the first point of contact for day-to-day communication with clients, managing correspondence and maintaining effective communication.
• Support account management tasks such as billing, scheduling, and liaising between internal teams and clients to ensure smooth operations and client satisfaction.
• Manage client onboarding and engagement throughout the lifecycle of the cyber insurance program.

Client Relationship Building

• Build and grow professional relationships with client counterparts, Corporate colleagues, prospects, and UAE onshore insurance markets.
• Address and resolve client concerns promptly, escalating issues to senior colleagues when necessary.
• Gather feedback on client satisfaction and report insights to senior team members.

Risk Assessment & Analysis

• Assist in understanding client businesses by conducting research, analyzing industry issues, and supporting the preparation of risk assessments.
• Explain the Cyber Insurance value proposition, Marsh capabilities, and data analysis to clients.

Subject Matter Expertise & Product Development

• Become a Cyber Insurance subject matter expert for the Corporate Team in UAE.
• Coordinate with the DIFC Cyber team to relay client requirements (industry, risk exposure) and commercial context (competition, budget) to secure the best insurance terms.
• Contribute to Cyber Insurance product development as part of the wider Cyber team, focusing on the Corporate segment.

Stakeholder Engagement & Knowledge Sharing

• Collaborate with Sales and Client Executives to present insurance terms to clients.
• Organize regular workshops and best practice sharing sessions internally and externally to raise awareness about Marsh Cyber Insurance Solutions and the Cyber Risk environment.

Qualifications & Experience

• UAE National with a Family Book (eligibility requirement).
• Bachelor's degree in Engineering, Law, Business, or a related field preferred but not essential.
• 0–2 years relevant experience (previous cyber insurance experience is a plus but not required).
• 2+ years experience in insurance and/or a cyber or technology-related background is preferred.

Skills & Competencies

• Fluent in English; Arabic language skills highly preferred.
• Strong analytical and creative problem-solving skills.
• Strong verbal and written communication skills.
• Natural interpersonal skills with a proven ability to build relationships with clients and internal teams.
• Ability to work independently with a proactive approach and high energy.
• Good attention to detail and organizational capabilities.
• Willingness to constantly learn and grow with the business.
• Client-first approach.
• Eagerness to learn and grow in the field of Cyber Risk and insurance.
• Ability to thrive in a fast-paced, evolving industry and contribute to innovative Cyber Insurance solutions.

Additional Information

• Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
• All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
• Office-based teams will identify at least one anchor day per week on which the full team will be together in person.
• Marsh is committed to embracing a diverse, inclusive and flexible work environment and aims to attract and retain the best people regardless of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.