Customs Specialist

Role Overview

Customs Specialist at APM Monaco, a contemporary fashion jewelry brand founded in 1982. Full-time, office-based position located in Dubai DCC E-commerce Free Zone.

Company Overview

APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand associated with the chicness of Monaco and South of France lifestyle, founded in 1982.

Role Purpose

Manage end-to-end customs operations for import and export activities, ensuring compliance with UAE customs regulations and free zone requirements while optimizing clearance efficiency and supporting business growth.

Key Responsibilities

Customs Operations & Declarations

• Manage end-to-end customs operations for import and export activities, including customs declarations, customs clearance, document preparation, and shipment progress tracking.
• Perform product classification using Harmonized System (HS) Codes and support customs valuation and duty assessment processes.
• Monitor shipment status from arrival through customs clearance and final release, proactively managing customs inspections, document amendments, duty payments, and requests for additional information.

Documentation & Compliance

• Review and verify import and export documentation, including commercial invoices, packing lists, bills of lading, and certificates of origin, ensuring accuracy, compliance, and consistency.
• Develop and maintain documentation templates and standard operating procedures as required.
• Maintain accurate customs records and ensure compliance with UAE customs regulations, free zone requirements, and company policies.

Stakeholder Management

• Liaise with customs authorities, freight forwarders, customs brokers, logistics providers, and internal stakeholders including Customer Service and IT to resolve customs and shipment-related issues efficiently.

Systems & Reporting

• Utilize ERP systems and related logistics platforms to process transactions, maintain shipment records, and generate operational reports.
• Support continuous improvement initiatives to optimize customs clearance efficiency, compliance, and operational performance.

Qualifications & Experience

• Bachelor's degree or diploma in International Trade, Logistics, Supply Chain Management, Business Administration, or a related discipline.
• Minimum 3 to 5 years of experience in import and export operations, customs clearance, freight forwarding, or a related field.
• Experience within UAE customs and free zone environments is highly preferred.
• Solid understanding of import and export regulations, customs procedures, Incoterms, HS Code classification, customs valuation principles, and international trade documentation.

Skills & Competencies

• Experience with ERP, WMS, customs clearance, or logistics management systems.
• Strong analytical and problem-solving capabilities.
• Cross-functional communication skills with the ability to manage multiple shipments and deadlines simultaneously.
• Good command of written and spoken English and Chinese.

Additional Information

• Full-time contract.
• Office-based.
• Medical benefits, paid time off, and generous employee discounts.
• Global, dynamic team with diverse and energetic workforce.
• Growth opportunities and professional development support.
• Collaborative culture emphasizing teamwork and open communication.