Corporate & SME Business Relationship Manager

Role Overview

Corporate & SME Business Relationship Manager at TAWANTECH. This role owns business-IT alignment for Corporate and SME banking initiatives, including the SME transformation program, based at the company's primary location.

Role Purpose

Own business-IT alignment for Corporate and SME banking initiatives by building robust business cases, translating requirements between business and IT delivery teams, and tracking initiatives through to completion while balancing business value against delivery feasibility.

Key Responsibilities

Strategy & Alignment

• Partner with Corporate and SME business unit heads to identify, shape, and prioritize initiatives
• Keep Corporate and SME initiatives aligned with the bank's strategy program

Business Case Development

• Build end-to-end business cases including rationale, expected benefits, cost estimates, and delivery feasibility
• Translate Corporate and SME business requirements into scope that IT Delivery can plan and estimate
• Translate delivery constraints back into business trade-offs

Initiative Lifecycle Management

• Own the initiative lifecycle from intake through business case approval
• Track progress against plan

Stakeholder & Vendor Management

• Coordinate with vendors and consultants on proposals, statements of work, and feasibility assessments
• Own vendor governance
• Strong stakeholder and vendor management skills

Governance & Risk Management

• Identify and escalate risks, issues, and dependencies proactively
• Prepare initiative documentation and status updates for management

Qualifications & Experience

• 5–8 years of experience in project management, business analysis, or business relationship management in corporate or SME banking
• Bachelor's degree in Business Administration, Finance, Information Systems, or related field; MBA preferred
• Strong understanding of corporate and SME banking products, lending, and onboarding processes
• Proven experience building business cases that bridge business value and IT delivery
• PMP or equivalent certification preferred
• Familiarity with SAMA regulatory requirements relevant to corporate and SME segments

Skills & Competencies

• Strong written and verbal communication in English and Arabic
• Strong stakeholder management skills
• Strong vendor management skills