Consultant Gastroenterology

Role Overview

Consultant Gastroenterology at NMC Healthcare. The role provides high-quality, professional, and ethical clinical services to patients, ensuring effective and efficient care in the gastroenterology specialty.

Role Purpose

Deliver expert clinical gastroenterology services while maintaining compliance with clinical governance and quality management standards. Monitor and manage clinical risks, foster continuous professional development, and uphold excellence in medical practice for both oneself and the wider team.

Key Responsibilities

Clinical Service Delivery

• Provide high-quality, professional, and ethical clinical services to patients.
• Deliver care that is effective and efficient.
• Supervise and monitor the delivery of health care by department staff.
• Provide guidance regarding patient care when indicated.
• Take remedial action when appropriate.

Clinical Governance & Compliance

• Monitor and manage clinical risks.
• Maintain compliance with clinical governance and quality management standards.
• Identify and report non-compliance to relevant stakeholders constructively.
• Maintain confidentiality regarding patient information and administrative matters of a confidential nature.
• Develop thorough understanding of policies and procedures of the hospital and demonstrate respect for them.

Quality Improvement & Standards

• Support Continuous Quality Improvement.
• Develop and promote appropriate standards of care.
• Works closely with other concerned committees in developing policies and procedures to promote quality health care for patients.
• Continuously evaluate quality of own work and provide feedback on progress.

Peer Review & Staff Evaluation

• Develop and implement effective Peer Review.
• Evaluate staff and provide annual and on-going feedback as appropriate.
• Supervise staff performance and provide guidance.

Administrative & Departmental Management

• Perform all administrative functions at the Department level as established by the Medical Management.
• Develop and implement work assignments, on-call assignments, and vacation schedules for Department staff.
• Produce written communications, assessments, proposals and administrative documents that are timely and of high quality.
• Ensure work product is of the quantity required to effectively accomplish duties as Head of the Department.

Professional Development & Knowledge Sharing

• Foster continuous professional development to uphold excellence in medical practice.
• Continuously build and share knowledge to deliver expert service within own scope of work.
• Draw on expertise of others as needed and share knowledge.

Client & Patient Communication

• Identify and understand real needs and expectations of clients in a professional manner.
• Share client needs with relevant team members.
• Respond to client complaints in a timely and effective manner and provide feedback on progress.
• Keep clients updated with relevant and accurate information.
• Involve clients in decisions that affect them.
• Focus on consistently delivering a positive client experience.

Interpersonal & Team Leadership

• Exercise effective interpersonal skills in dealings with department staff, with associates and with Management.
• Evidence leadership skills in developing in others the willingness and desire to work toward common objectives.
• Build positive working relationships with immediate colleagues.
• Handle conflict calmly and contribute to finding a way forward.
• Demonstrate openness to diverse views and opinions.
• Demonstrate empathy by trying to understand the feelings, needs, concerns and/or emotional state of others.
• Identify and utilise networks within own work environment.
• Align individual behaviour to support and meet team goals.
• Proactively and respectfully share all relevant viewpoints with others and seek their input.
• Clarify and understand own role and responsibilities within the team.
• Recognise, appreciate and respect individual differences.
• Actively participate and build a positive team spirit.
• Identify and respond effectively and tactfully in a sensitive or difficult situation.
• Confront and defuse difficult situations and conflict in a non-judgemental manner.
• Identify and react appropriately to non-verbal cues.
• Recognise and be aware of own biases and emotions and their effects on self and others.
• Effectively manage own feelings and guard against inappropriate displays of emotions.
• Listen attentively, consider and respond appropriately to the feelings and attitudes of others.

Work Execution & Performance

• Complete tasks in accordance with set procedures and guidelines.
• Take care to perform all tasks precisely and accurately to minimise errors.
• Deliver on work outputs with high level of energy, focussed effort and pace.
• Remain professional and focussed on attaining results despite obstacles and setbacks.
• Remain focussed under pressure and persevere despite setbacks and obstacles to fulfil work outputs.
• Evidence dependability in carrying out the commitments and obligations of the position.
• Demonstrate the ability to listen to others in promoting effective communication.
• Perform other duties as assigned by the Medical Director.

Qualifications & Experience

• Qualified and licensed Medical Practitioner.
• Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority.
• Certification and registration in a speciality recognised by relevant UAE healthcare authority.
• At least 3–5 years' post-qualification experience at consultant level, independent of country of origin.
• At least 1 year consultant-level experience from a Tier 1 country as specified by the UAE healthcare regulator.

Skills & Competencies

• Active and valid life support certification (BLS, ACLS, PALS, ATLS, or NRP).
• Expert knowledge within gastroenterology scope of work.
• Effective interpersonal and communication skills.
• Leadership and staff development capability.
• Peer review and performance evaluation skills.
• Policy and procedure development.
• Ability to manage clinical risks.
• Quality improvement and continuous professional development orientation.