Communications Lead

Role Overview

Communications Lead at webook.com, Saudi Arabia's #1 event ticketing and experience booking platform. This is a strategic and hands-on role during a transformative phase of company growth.

Company Overview

webook.com is Saudi Arabia's leading event ticketing and experience booking platform in terms of technology, features, and agility. The company serves some of the largest mega events in the Kingdom with over 2 billion in sales.

Role Purpose

Build and drive internal and external communications functions to ensure consistency, clarity, and impact across all communications channels during a period of significant organizational growth and transformation.

Key Responsibilities

Internal Communications

• Develop and execute internal communications strategies to keep employees informed, aligned, and engaged across regions.
• Partner with People, Leadership, and Office Teams to communicate company priorities, culture initiatives, organizational changes, and leadership updates.
• Manage all-hands meetings, internal newsletters, Slack/channel communications, and company-wide announcements.
• Support change communications related to acquisition, integration, or global expansion efforts.

External Communications

• Draft and coordinate communications to investors, partners, government bodies, and media where appropriate.
• Support the COO and executive team with talking points, thought leadership pieces, and presentation materials.
• Collaborate with Marketing to ensure brand and message consistency across public channels, including website, LinkedIn, and press materials.
• Assist with drafting and editing investor updates, board presentations, and corporate announcements.

Strategy & Operations

• Establish basic communications infrastructure: tone-of-voice guidelines, communications calendar, templates, and approval workflows.
• Monitor sentiment and feedback to inform communication improvements.
• Act as a trusted advisor and communications partner to senior leadership during periods of change or sensitivity.

Qualifications & Experience

• 6+ years of experience in corporate communications, internal communications, or a similar role in a high-growth, international, or tech environment.
• Proven ability to translate complex ideas into clear, engaging messaging for different audiences.
• Experience supporting leadership teams with strategic communications or investor/board relations.
• Excellent writing, editing, and storytelling skills.

Skills & Competencies

• Strong interpersonal skills and confidence to work cross-functionally with C-level leaders.
• Familiarity with Google Workspace, Slack, and design platforms is a plus.
• Strategic thinking with a hands-on, execution-driven approach.
• Adaptability and composure under pressure; ability to navigate ambiguity and change.
• High emotional intelligence and sound judgment.
• Passion for culture, communication, and helping people stay informed and connected.