CNS Key Account Specialist

Role Overview

CNS Key Account Specialist at Abbott, based in Riyadh, Saudi Arabia within Abbott Nutrition International (ANI).

Company Overview

Abbott Nutrition International (ANI) develops science-based nutrition products for people of all ages. The division supports leading brands including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna®, and ZonePerfect® to help consumers obtain the nutrients they need to live their healthiest life.

Role Purpose

Drive PediaSure growth by engaging healthcare professionals, developing hospital accounts, building pharmacist advocacy, executing direct-to-consumer activation, managing CRM-based patient engagement, and ensuring retail execution across the consumer journey from recommendation to purchase and repeat consumption.

Key Responsibilities

Medical & Hospital Engagement

• Promote PediaSure to pediatricians, family physicians, dietitians, and other healthcare professionals.
• Develop and maintain relationships with key hospitals, clinics, and healthcare institutions.
• Drive PediaSure inclusion in hospital nutrition programs and patient pathways.
• Conduct scientific presentations, educational activities, and account reviews.

Pharmacist Engagement

• Build strong relationships with pharmacists and pharmacy chains.
• Educate pharmacists on PediaSure benefits and appropriate consumer recommendation.
• Increase pharmacist advocacy and support pharmacy activation programs.

Direct-to-Consumer Activation

• Execute consumer awareness, trial, and recruitment initiatives.
• Support digital and on-ground campaigns targeting caregivers.
• Drive consumer acquisition and repeat purchase through targeted activation programs.

Point of Market Entry (POME)

• Lead PediaSure POME initiatives across hospitals, clinics, and pharmacies.
• Ensure effective conversion of healthcare professional recommendations into consumer purchases.
• Track recruitment, conversion, and sales impact of POME programs.

CRM & Consumer Engagement

• Manage CRM-driven patient and consumer engagement activities.
• Ensure timely follow-up of generated leads and enrolled consumers.
• Monitor conversion, retention, and repeat purchase performance.

Retail Availability & Execution

• Ensure optimal product availability and visibility at key pharmacy and retail accounts.
• Monitor stock levels, distribution, shelf presence, and promotional execution.
• Work with distributors and retailers to improve on-shelf availability and execution quality.

Qualifications & Experience

• Bachelor's degree in pharmacy, Nutrition, Medical Sciences, or related field.
• 3–5 years of experience in pharmaceutical, nutrition, healthcare, or consumer health sales.
• Experience working with healthcare professionals, hospitals, pharmacies, and retail customers preferred.

Skills & Competencies

• Strong relationship management capabilities.
• Strong communication skills.
• Strong commercial skills.

Additional Information

• Job Family: Sales Force
• Work Shift: Standard
• Location: NCCI Tower, Riyadh, Saudi Arabia