Cluster Beverage Manager at InterContinental Residences Dubai Business Bay (Operational) & Kimpton Sevn Dubai (Pre-Opening)

Role Overview

Cluster Beverage Manager at InterContinental Residences Dubai Business Bay (Operational) & Kimpton Sevn Dubai (Pre-Opening), IHG Hotels and Resorts, Dubai.

Company Overview

InterContinental Residences Dubai Business Bay and Kimpton Sevn Dubai are part of IHG Hotels and Resorts, one of the world's leading hotel groups. The properties are united by a culture built on connection, craft, and care. Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections, blending spirit, style and delight to create a culture of refined irreverence where locals, visitors, and colleagues seamlessly connect.

Role Purpose

Lead beverage strategy and operations across two distinct properties: drive performance, develop teams, and evolve an established operation at InterContinental Residences Dubai Business Bay, while simultaneously building the beverage identity, concepts, standards, team, and culture from the ground up at Kimpton Sevn Dubai before opening. Shape distinctive beverage programmes that reflect each hotel's individual identity while maintaining exceptional standards across both properties.

Key Responsibilities

Cluster Beverage Strategy

• Develop and maintain the overall beverage strategy across both properties.
• Ensure each hotel has a clear and relevant beverage identity.
• Identify opportunities for collaboration, shared knowledge, and best practice.
• Monitor industry trends and evolving guest expectations.
• Balance brand standards with local relevance and creativity.

InterContinental Residences Dubai Business Bay – Operations

• Oversee beverage performance across all relevant outlets.
• Maintain high standards of product quality, service, presentation, and consistency.
• Work with outlet leaders to improve guest experience and beverage performance.
• Review menus, pricing, costing, and sales performance.
• Identify opportunities to increase revenue and profitability.
• Monitor inventory, wastage, and beverage costs.
• Coach and develop the existing beverage team.
• Use guest feedback and commercial data to continuously improve the programme.

Kimpton Sevn Dubai – Pre-Opening

• Build the beverage programme from the ground up.
• Develop outlet-specific beverage concepts and identities.
• Create cocktail, wine, spirits, beer, coffee, tea, and non-alcoholic programmes.
• Develop recipes, specifications, costing, and service standards.
• Establish supplier relationships and product sourcing.
• Support recruitment and build the opening beverage team.
• Create beverage standard operating procedures, training materials, and operational systems.
• Lead tastings, trials, mock services, and pre-opening testing.
• Establish the beverage culture before opening day.

Beverage Development

• Create signature and seasonal beverage offerings.
• Introduce relevant new products, techniques, and experiences.
• Ensure menus remain fresh, distinctive, and commercially relevant.
• Develop storytelling around key products and signature serves.
• Build strong non-alcoholic and inclusive beverage offerings.

Team Leadership & Development

• Lead, coach, and develop beverage teams across both properties.
• Build beverage knowledge across outlet and food and beverage teams.
• Conduct tastings, masterclasses, and regular training.
• Develop beverage champions and future leaders.
• Share best practices between the two properties.
• Create a culture of curiosity, accountability, and continuous learning.

Supplier & Industry Relationships

• Build strong relationships with suppliers, producers, distributors, and industry partners.
• Source distinctive products that fit each hotel's identity.
• Negotiate commercial terms while maintaining quality.
• Conduct product tastings and evaluations.
• Explore collaborations, guest shifts, masterclasses, and industry experiences.
• Stay connected to Dubai's evolving beverage scene.

Commercial & Financial Performance

• Own beverage revenue and profitability objectives across both properties.
• Monitor beverage cost, margins, pricing, and menu performance.
• Analyse outlet performance and identify commercial opportunities.
• Control wastage, stock levels, and inventory accuracy.
• Support menu engineering and strategic pricing.
• Balance creativity with strong financial discipline.

Quality, Safety & Compliance

• Ensure compliance with health, safety, hygiene, and responsible service standards.
• Maintain correct product storage and handling.
• Conduct beverage quality and operational checks.
• Support audits and corrective action plans.
• Ensure brand and hotel standards are consistently maintained.

Qualifications & Experience

• Diploma or degree in Hospitality, Hotel Management, Beverage Management, or a related field preferred.
• Relevant beverage, wine, spirits, or mixology qualifications are an advantage.
• 6–8 years of Beverage or Food & Beverage experience.
• Previous Beverage Manager, Cluster Beverage Manager, or senior beverage leadership experience preferred.
• Proven experience managing beverage across multiple outlets.
• Luxury hotel, lifestyle hotel, restaurant group, or destination hospitality experience highly desirable.
• Strong knowledge across cocktails, spirits, wine, beer, coffee, tea, and non-alcoholic beverages.
• Proven experience in beverage menu development, costing, and commercial management.
• Strong supplier and industry relationships.
• Previous pre-opening experience strongly preferred.
• GCC/Dubai experience beneficial.

Skills & Competencies

• Creative, curious, and commercially minded.
• Warm, confident, and naturally engaging.
• Passionate about beverage and hospitality.
• Strong leadership and communication skills.
• Comfortable balancing two very different operational environments.
• Detail-driven without losing sight of the bigger picture.
• Excellent relationship builder and storyteller.
• Naturally collaborative across departments and properties.
• Passionate about developing people.
• Comfortable challenging the status quo and trying something new.
• Authentic, energetic, and unmistakably human.

Additional Information

• Reports to the Director of Food & Beverage.
• IHG Hotels and Resorts offers competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world's most respected hospitality groups.
• myWellbeing framework actively supports the physical, mental, and emotional wellbeing of teams.
• Equal opportunity employer committed to providing fair and inclusive employment opportunities to all colleagues and applicants, regardless of race, colour, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under applicable law.