وصف الوظيفة
Role Overview
Cluster Assistant Laundry Manager at Hilton.
Role Purpose
Assist the Cluster Laundry Manager in overseeing laundry operations across multiple properties to ensure the delivery of high-quality linens and guest satisfaction.
Key Responsibilities
Laundry Operations
- Oversee daily laundry operations including washing, drying, pressing, and folding of linens.
- Monitor laundry quality standards and ensure compliance with established procedures.
- Track and manage inventory of guest linens and operational supplies.
- Coordinate with hotel housekeeping departments to ensure timely delivery of clean linens.
Staff Management
- Support staff scheduling and ensure adequate coverage for all shifts.
- Provide training and guidance to laundry team members.
- Monitor employee performance and address performance issues as needed.
- Promote a safe and productive work environment.
Financial Management
- Control laundry costs and work toward budget targets.
- Monitor equipment maintenance costs and coordinate repairs.
- Track and report on departmental expenses.
Reporting & Communication
- Report to the Cluster Laundry Manager on operational metrics and challenges.
- Communicate with property management on laundry needs and service levels.
- Maintain records of laundry operations and team performance.
Qualifications & Experience
- Hospitality industry experience, preferably in a laundry or housekeeping department.
- Experience in a supervisory or management capacity.
- Knowledge of laundry operations and standards.
Skills & Competencies
- Strong organizational and time management skills.
- Attention to detail.
- Leadership and team management abilities.
- Communication skills.
- Problem-solving capability.
Additional Information
- Full details are available on the employer's original posting.
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