Clinical Social Worker-Social Worker

Role Overview

Clinical Social Worker – Social Worker at Sheikh Shakhbout Medical City (SSMC). This role assists patients, families, and significant others with psychological, social, environmental, financial, and emotional problems through psychosocial assessment and intervention to enhance patient quality of living.

Role Purpose

To conduct comprehensive psychosocial assessments, deliver person-centered interventions, and advocate for patients and families to address complex life challenges and meet long-term care needs within a multidisciplinary healthcare environment.

Key Responsibilities

Assessment & Care Planning

• Conduct initial comprehensive person-centered psychosocial assessments related to presenting problems and concerns.
• Plan and implement individual strategies of care to meet identified needs in conjunction with service users, caregivers, and members of the multidisciplinary team.
• Update patient file history as required by JCI standards.

Clinical Documentation & Governance

• Maintain the highest standards of clinical record keeping, including electronic data entry and recording.
• Prepare report writing and exercise responsible professional self-governance in accordance with professional codes of practice.
• Maintain and enforce confidential information about patients, staff, and others in accordance with professional codes of conduct and relevant legislation.

Workload & Team Management

• Manage daily workload allocation within the specialist area, taking into account changing and competing demands.
• Make decisions about prioritization of caseloads.
• Oversee and supervise junior staff, ensuring their adherence to ongoing rules and policies as applied and implemented in the Section, Department, and Facility.

Patient & Family Advocacy

• Serve as an advocate for patients and families, ensuring their expressed wishes are central when planning care to meet long-term care needs.
• Prepare and act as an advocate for patients in ensuring their expressed wishes are prioritized in care planning.
• Promote, enable, and empower individuals, families, and carers through representation of rights, advocacy, and nurturing of strengths and capacities to make informed choices about complex life decisions.

Stakeholder Collaboration & Professional Standards

• Promote awareness of social care, social work context, and anti-discriminatory practice to other professionals.
• Facilitate multidisciplinary working across healthcare teams.
• Respect the rights of individual service users and their families, embracing values, spiritual beliefs, and customs.
• Liaison effectively with other agencies including government and charities involved in the care of individuals.
• Collaborate, network, and liaise with other professionals and external organizations to provide services to individuals, families, and carers.
• Challenge and question when necessary in the best interests of the user.

Emotional & Mental Resilience

• Manage frequent exposure to highly distressing and emotional circumstances while maintaining substantial mental effort through frequent and intense levels of concentration and attention.

Qualifications & Experience

Required Education

• Bachelor's Degree in Social Work or equivalent.
• Postgraduate degree in Social Work (e.g., Masters or higher).

Required Experience

• Previous experience with direct patient care in a medical or healthcare setting.

Skills & Competencies

• Psychosocial assessment and intervention.
• Person-centered care delivery.
• Clinical record keeping and electronic data entry.
• Multidisciplinary team collaboration.
• Patient and family advocacy.
• Professional self-governance and ethical practice.
• Emotional resilience and stress management under distressing circumstances.
• Anti-discriminatory and culturally sensitive practice.