وصف الوظيفة
Role Overview
Clinic Coordinator at NMC Healthcare. The role manages day-to-day administrative and operational activities in a healthcare facility to ensure smooth patient flow and effective communication between patients, medical staff, and administration.
Role Purpose
Ensure smooth patient flow and effective communication between patients, medical staff, and administration by managing day-to-day administrative and operational activities in the healthcare facility.
Key Responsibilities
Appointment Management
- Schedule, confirm, and manage patient appointments to minimize wait times and empty slots.
Patient Communication
- Greet visitors and answer inquiries via phone or email.
- Assist with follow-up care instructions.
Operational Support
- Coordinate daily facility workflows.
- Manage practitioner diaries.
- Help maintain stock levels and office supplies.
Team Liaison
- Act as a central point of contact between doctors, nurses, and administrative departments.
Insurance and Coding
- Handle pre-authorizations and referrals.
- Coordinate medical coding (including CPT codes) with billing teams.
Compliance
- Maintain adherence to local healthcare regulations.
- Uphold patient privacy and safety standards.
Team Coordination
- Support doctors and nurses.
- Supervise front-desk and support staff.
Qualifications & Experience
- Bachelor's degree in management preferred.
- Minimum 2+ years of experience in healthcare.
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