CKSA-Credit Control Team Leader-Riyadh(Saudi National Only)

Role Overview

Credit Control Team Leader for Canon in Riyadh. Saudi National applicants only.

Role Purpose

Lead all credit control operations, manage customer relationships, and drive collection objectives while supervising and developing the collection team to ensure efficient accounts receivable management and cash flow.

Key Responsibilities

Operations & Collections

• Lead the whole credit control operations in Riyadh, including managing relationships with customers and serving as lead decision maker for credit control matters.
• Own full responsibility over all Accounts Receivable KPIs, including overdue management and cash collection, ensuring efficiency and improvement versus previous year.
• Ensure collections are picked up in a logistically efficient manner.
• Coordinate the Collector's collection of payments from customers.
• Ensure customer records are maintained in an accurate and timely manner.
• Conduct frequent contact with customers regarding their accounts, including follow-up on payments, statements, reminders and Dunning letters.

Accounts Receivable Management

• Perform receipts data entry into ERP.
• Conduct customer accounts reconciliation.
• Reconcile customer balance and Accounts Receivable sub-ledger.
• Coordinate distribution of invoices and statements to customers.

Team Leadership & Stakeholder Management

• Supervise one collector and develop him to be an assistant credit control specialist.
• Serve as the lead contact point for the branch manager and account managers, involved in structuring new deals, resolving conflicts and collecting overdues.
• Support the Credit Control Manager to meet collection objectives set by the Financial Controller.

Qualifications & Experience

• Minimum five years of practical, hands-on exposure to an account collections environment with a high volume of customers.
• Strong organizational skills when dealing with large amounts of data.
• Effective analytical skills regarding reconciliations.
• Professional appearance, attitude and communication style.

Skills & Competencies

• Fluency in written and spoken English and Arabic (essential).
• High level of written and spoken communication (essential).
• Familiarity with MS Office, Email and Internet (essential).
• Familiarity with ERP Systems.
• High sense of responsibility, motivation and drive for results.
• Confident and able to take independent decisions as appropriate.
• Very high negotiation and problem-solving skills.
• Good team player.
• Able to work in a multicultural environment.
• Attention to detail and accuracy for working with computers and figures.
• Able to communicate clearly and effectively with individuals at all levels.