Chef de Cuisine

Role Overview

Chef de Cuisine at Marriott. This role is accountable for the quality, consistency and production of the restaurant kitchen at the property.

Role Purpose

Lead kitchen operations while personally executing culinary tasks, managing food preparation standards, coordinating menus and purchasing, and developing the kitchen team to deliver exceptional service and maintain the operating budget.

Key Responsibilities

Culinary Standards and Food Safety

• Develop, design, and create new applications, ideas, relationships, systems, or products including artistic contributions for the restaurant.
• Maintain food preparation handling and correct storage standards.
• Follow proper handling and right temperature of all food products.
• Check the quality of raw and cooked food products to ensure that standards are met.
• Ensure compliance with all applicable laws and regulations.
• Recognize superior quality products, presentations and flavor.

Menu and Production Planning

• Assist in developing daily and seasonal menu items for the restaurant.
• Plan and manage food quantities and plating requirements for the restaurant.
• Estimate daily restaurant production needs.
• Communicate production needs to key personnel.
• Determine how food should be presented and create decorative food displays.
• Prepare and cook foods of all types, either on a regular basis or for special guests or functions.

Kitchen Operations and Supervision

• Supervise restaurant kitchen shift operations and ensure compliance with all Food & Beverage policies, standards and procedures.
• Supervise and coordinate activities of cooks and workers engaged in food preparation.
• Supervise and manage restaurant kitchen employees and manage all day-to-day operations.
• Understand employee positions well enough to perform duties in employees' absence.
• Ensure employees are cross-trained to support successful daily operations.
• Ensure employees understand expectations and parameters.
• Maintain the productivity level of employees.

Team Leadership and Culture

• Lead shift teams while personally preparing food items and executing requests based on required specifications.
• Utilize interpersonal and communication skills to lead, influence, and encourage others.
• Advocate sound financial and business decision making.
• Demonstrate honesty and integrity and lead by example.
• Serve as a role model to demonstrate appropriate behaviors.
• Encourage and build mutual trust, respect, and cooperation among team members.
• Establish and maintain open, collaborative relationships with employees and ensure employees do the same within the team.

Performance and Budget Management

• Set and support achievement of kitchen goals including performance goals, budget goals, and team goals.
• Develop specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
• Understand the impact of kitchen operation on the overall property financial goals and objectives and manage to achieve or exceed budgeted goals.
• Effectively investigate, report and follow up on employee accidents.
• Know and implement company safety standards.

Guest Satisfaction and Service

• Provide services that are above and beyond for customer satisfaction and retention.
• Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Set a positive example for guest relations.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Empower employees to provide excellent customer service.
• Handle guest problems and complaints.
• Interact with guests to obtain feedback on product quality and service levels.

Training and Development

• Identify the developmental needs of others and coach, mentor, or otherwise help others to improve their knowledge or skills.
• Participate in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
• Use all available on the job training tools for employees.
• Assist as needed in the interviewing and hiring of employee team members with appropriate skills.
• Manage employee progressive discipline procedures.
• Participate in the employee performance appraisal process, providing feedback as needed.

Communication and Problem-Solving

• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Attend and participate in all pertinent meetings.

Qualifications & Experience

• High school diploma or GED and 4 years experience in the culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major and 2 years experience in the culinary, food and beverage, or related professional area.

Additional Information

Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity. The company actively fosters an environment where the unique backgrounds of associates are valued and celebrated. Marriott is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.