Charge Nurse-Tower B5 - Medical Wing

Role Overview

Charge Nurse-Tower B5 - Medical Wing at Sheikh Shakhbout Medical City (SSMC), Abu Dhabi. Responsible for overall daily operations and efficient patient flow within the clinical area.

Role Purpose

The Charge Nurse coordinates daily administrative duties, clinical operations, and patient care delivery while maintaining the highest standards of ethical conduct and supporting SSMC's mission, vision, and values. The role ensures safe, efficient, and professional care delivery across the medical wing unit.

Key Responsibilities

Clinical Care & Patient Safety

• Demonstrate competence in the assessment, planning, implementation, and evaluation of patient care needs.
• Monitor direct and indirect patient care to achieve optimum patient outcome.
• Provide comprehensive clinical handover and report as required to ensure patient safety.
• Attend patient care rounds, communicate, and update the attending healthcare provider on changes in the patient's condition.
• Collaborate with the interdisciplinary team to provide patient and family-centered care.
• Facilitate effective communication between the patient, family, and the interdisciplinary health care team as required.
• Liaise with other health care providers as necessary to ensure appropriate and timely interventions for patients and for discharge planning.
• Coordinate referrals and utilize available resources for the provision of comprehensive care.

Medication Management

• Administer medications according to organization policies and procedures.
• Collaborate with Pharmacy services to ensure provision of medication needs of the unit.
• Report Adverse Drug Reactions (ADRs) and Medication errors in accordance with organization policy.
• Ensure that on a shift basis at the unit level, the monitoring, replacement, storage, and administration of Narcotic and Controlled Drugs are in accordance with Ministry of Health and DOH Narcotic Policies and Procedures.

Staff Supervision & Development

• Delegate assignments and provide supervision for support staff in accordance with their level of training and the patient's acuity.
• Ensure nursing staff works within their capacity, experience, training, and scope of practice.
• Monitor staff performance, providing regular constructive feedback, coaching, guidance, and support to team members on the shift.
• Provide guidance and advice to the patient care team on clinical and administrative matters.
• Identify learning needs of junior staff on the unit in conjunction with the Clinical Resource Nurse and Manager and assist with the implementation of educational activities.
• Mentor and train new staff while providing support and guidance to all staff members.

Staffing & Resource Management

• Liaise with the Nurse Manager and Nurse Supervisor to ensure the patient care load is addressed with appropriate staffing and skill mix in an environment that is safe for the patient and nurse.
• Monitor and coordinate effective and efficient utilization of human resources, consumables, and equipment.
• Delegate to the nursing team in response to an emergency.

Emergency Response

• Assist with all levels of emergencies according to the organization's policies and procedures.
• Respond to all levels of emergencies according to the organization's policies and procedures.

Quality & Compliance

• Monitor and evaluate unit operations and services in order to identify problems and take a lead role in improving systems and safe patient care.
• Participate in interdisciplinary teams and performance improvement projects.
• Monitor clinical care to ensure clinical standards are met; identify variances and initiate corrective measures as required.
• Promote and audit compliance with the organization's Infection Control policies.
• Monitor and audit compliance with organization documentation standards.
• Identify, investigate, report, and implement corrective action for incidents or complaints as appropriate; complete appropriate documentation according to organization policy.

Environment & Safety

• Ensure provision of a clean and safe working environment that minimizes risks to patients, visitors, and staff.
• Identify faulty and defective equipment and furniture and take corrective action.

Professional Development

• Demonstrate evidence of mandatory and unit-specific competencies completion, accredited and non-accredited Continuing Nursing Education (CNE) Units DOH and organization requirements, and ongoing professional development in leadership and management.
• Maintain own Professional Portfolio as per DOH policy.

General Duties

• Perform other related duties as assigned by the unit manager.

Qualifications & Experience

• Not less than 6 years of clinical experience post qualification in an appropriate and relevant healthcare setting.
• Not less than 2 years' experience as a team leader in a particular unit.
• Bachelor degree in Nursing OR Degree in Nursing (minimum two years course duration) AND Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia.
• Valid and current national license.
• BLS (Basic Life Support).

Skills & Competencies

• Knowledge of health care systems.
• Ability to interact, relate to, work with, and support the activities of a diverse multidisciplinary workforce.
• Clinical resource person competencies for the work unit.
• ACLS (Advanced Cardiovascular Life Support) (desired).
• PALS (Pediatric Advanced Life Support) relevant to area of specialty (desired).