وصف الوظيفة
Role Overview
Teppanyaki Chef at Oaks Ibn Battuta Gate Hotel Dubai, a property of Minor International. The role is based at Oaks Ibn Battuta Gate Hotel in Dubai.
Company Overview
Oaks operates over 55 destinations across Australia, New Zealand, Asia and beyond. The company prioritizes vibrant teams, workplace culture, and genuine room for growth. Every Oaks property is powered by people who enjoy what they do, offering both city stopovers and beachside resorts with personality and purpose.
Role Purpose
Prepare, cook, and present food at the teppanyaki station while interacting with guests in a professional and entertaining manner. The role requires strong culinary skills, excellent food safety knowledge, and the ability to create memorable dining experiences through live cooking performances.
Key Responsibilities
Guest Engagement & Entertainment
- Demonstrate exceptional showmanship and confidence while performing live cooking presentations.
- Engage guests through friendly conversation and interactive dining experiences.
- Build rapport with guests by introducing menu items, ingredients, and cooking methods in an engaging manner.
- Read the guest and adapt the level of interaction based on guest preferences and cultural backgrounds.
- Encourage guest participation where appropriate while ensuring a comfortable and inclusive environment.
- Handle guest questions, special requests, and dietary inquiries confidently and professionally.
- Utilize humour appropriately to enhance the guest experience while maintaining brand standards.
- Manage large groups and multiple guests effectively while ensuring everyone feels included and engaged.
- Create personalized dining experiences for special occasions such as birthdays, anniversaries, and celebrations.
- Anticipate guest needs and proactively deliver service that exceeds expectations.
- Receive and act upon guest feedback to continuously improve the dining experience.
Culinary Execution
- Perform traditional teppanyaki cooking techniques and table-side presentations with flair and precision.
- Demonstrate strong knife skills and proficiency in kitchen equipment operation.
- Cook efficiently in a fast-paced, high-volume kitchen environment.
- Apply proven expertise in Indian cuisine and cooking techniques.
Service & Atmosphere
- Create a fun and energetic atmosphere while maintaining professionalism and safety standards.
- Maintain a positive attitude and enthusiasm throughout service, even during busy periods.
- Coordinate timing between entertainment elements and food preparation to ensure seamless service.
- Represent the Benihana brand image and standard through professional appearance, excellent manners, and exceptional hospitality.
Guest Satisfaction & Retention
- Resolve guest concerns promptly and professionally to maintain high levels of customer satisfaction.
- Foster repeat business by creating memorable interactions that encourage guest loyalty and positive reviews.
Qualifications & Experience
- Minimum 3–5 years of experience as a Teppanyaki Chef or in a similar role.
- Proven expertise in Indian cuisine and cooking techniques.
- Strong knowledge of food safety and hygiene standards.
- Food safety certification.
Skills & Competencies
- Excellent knife skills.
- Proficiency in kitchen equipment operation.
- Strong time management and organizational skills.
- Effective communication and teamwork abilities.
- Demonstrate strong communication skills in English; additional languages are an advantage.
Additional Information
- Physical stamina to stand for extended periods and lift heavy items.
- Flexibility to work various shifts, including weekends and holidays.