Cashier

Role Overview

Cashier position at Al Ghurair. The role is responsible for managing cash transactions, maintaining financial records, and ensuring the secure custody of company assets.

Role Purpose

Process customer payments for vehicles and services, maintain accurate financial records, and safeguard company assets through proper cash handling procedures and daily reconciliation.

Key Responsibilities

Payment Processing

• Receive and process payments from customers for new and trade-in cars, as well as service and maintenance work.
• Process payments for purchases and services using petty cash, credit cards, or checks.
• Communicate with customers about their payments, receipts, and any outstanding balances.

Cash Handling & Security

• Ensure the safe custody of assets of the company.
• Follow proper cash handling procedures and maintain a secure cash drawer.
• Verify the legitimacy of currency, including coins and bills.
• Ensure safe custody of VCC of all vehicles.
• Release Gate Pass for Vehicles after account clearance.
• Keep all records safely stored and guarded.

Record Keeping & Reconciliation

• Maintain accurate records of all transactions and daily cash balances.
• Keep financial records up to date and well-organized.
• Reconcile cash and credit card transactions at the end of each day.
• Verify the accuracy of invoices and ensure that payments are properly recorded and accounted for.
• Submit petty cash report to back-office team for petty cash reimbursement.

Confidentiality & Compliance

• Maintain accurate records of all transactions and ensure that all financial information is kept confidential.

Customer Service

• Answer customer inquiries about pricing and services offered.
• Communicate with customers about their payments, receipts, and any outstanding balances.
• Resolve customer complaints or issues related to financial transactions, and escalate issues to management as necessary.

Coordination & Reporting

• Provide information to back-office team as required.
• Support finance officer in coordinating with Bank and Insurance company.
• Work collaboratively with team members.
• Provide feedback to management.

Qualifications & Experience

• High school diploma or equivalent.
• 3 to 5 years of similar experience.

Skills & Competencies

• Knowledge of financial transactions, including handling cash, credit card, and check payments.
• Understanding of proper cash handling procedures, how to process refunds or returns, and how to maintain accurate financial records.
• Ability to perform basic math calculations.
• Computer skills, such as Microsoft Office or other related finance programs.