Cashier

Role Overview

Cashier at TGP International in Doha. We are looking for a friendly, energetic, and customer-focused Cashier to join our team in a high-quality counter-service and self-service restaurant.

Role Purpose

The Cashier will process customer orders and payments accurately, provide excellent service, support upselling, and coordinate with the service team to ensure orders are prepared and handed over correctly.

Key Responsibilities

Customer Service

• Welcome customers in a friendly and professional manner.
• Assist customers with menu selections and answer questions clearly.
• Maintain strong knowledge of menu items, ingredients, promotions, and available options.

Order Processing & Payment Handling

• Take customer orders accurately and process payments through the POS system.
• Handle cash, card, and other payment transactions correctly.
• Recommend additional items and support upselling opportunities.

Coordination & Order Fulfillment

• Coordinate with the kitchen and service team to ensure orders are prepared accurately and on time.
• Prepare and hand over dine-in trays and takeaway orders.
• Check orders before handover to ensure accuracy and completeness.

Cash Management & Reporting

• Complete end-of-day cash reconciliation and prepare closing reports.
• Report any cash discrepancies or POS issues to the supervisor.

Operational Standards

• Maintain a clean, organised, and presentable cashier and service area.
• Follow company procedures, food safety standards, and customer service guidelines.
• Support other team members during busy periods.

Qualifications & Experience

• 2–3 years of experience as a Cashier in a high-quality counter-service or self-service restaurant.
• Previous experience using POS systems and handling cash transactions.

Skills & Competencies

• English language proficiency.
• Arabic language skills preferred.
• Strong customer service and communication skills.
• Good upselling and product recommendation skills.
• Good knowledge of restaurant operations and order handover procedures.
• Ability to complete cash reconciliation and closing reports accurately.
• Positive attitude and strong teamwork skills.
• Ability to work efficiently in a fast-paced environment.

Additional Information

• Flexible availability to work shifts, weekends, and public holidays.