Cashier

Role Overview

Cashier at Matar Al Baqmi Holding Company. The role manages cash transactions, customer payments, and financial record-keeping with accuracy and efficiency while maintaining compliance with company policies and providing excellent customer service.

Role Purpose

Process customer payments across multiple methods, maintain precise cash records, reconcile daily balances, and ensure secure handling of company financial transactions while delivering professional customer support.

Key Responsibilities

Payment Processing

• Receive cash, credit card, debit card, and other payment methods from customers.
• Issue receipts, invoices, and payment confirmations.
• Handle refunds, exchanges, and payment discrepancies in accordance with company policies.

Cash Management & Reconciliation

• Maintain accurate records of all cash transactions.
• Reconcile cash drawer at the beginning and end of each shift.
• Deposit cash collections as per company procedures.
• Ensure the cash counter is organized and secure at all times.

Reporting & Coordination

• Prepare daily cash reports and submit them to the Finance Department.
• Coordinate with the Finance and Accounts team regarding daily collections.

Compliance & Customer Service

• Maintain confidentiality of financial information.
• Comply with company policies, procedures, and internal controls.
• Assist customers with payment-related queries in a professional manner.

Qualifications & Experience

• High School Diploma or Bachelor's degree in Commerce, Accounting, Finance, or a related field.
• Minimum 2–3 years of experience as a Cashier, preferably in retail, manufacturing, or a commercial organization.
• Experience with POS systems and cash handling.
• Basic knowledge of accounting principles.

Skills & Competencies

• Strong numerical and cash-handling skills.
• Good communication and customer service skills.
• Proficiency in Microsoft Excel and basic computer applications.
• High level of accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.
• Honest, trustworthy, and well-organized.
• Basic English communication skills; Arabic is an advantage.

Additional Information

• Preferred experience working in Saudi Arabia or the GCC.
• Familiarity with ERP systems such as SAP, Oracle, Odoo, or Microsoft Dynamics is preferred.